Dionel Martinez
Manhattan,USA
Summary
Fashion student at the Fashion Institute of Technology with experience in sales, customer service, and kitchen. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive experiences.
Overview
2
2
years of professional experience
Work History
Sales Associate (seasonal)
Abercrombie & Fitch
New York, New York
09.2025 - 01.2026
- Assisted customers with product selection, styling, and inquiries.
- Maintained visual merchandising standards throughout the store.
- Collaborated with team members to enhance customer service experience.
- Organized inventory and ensured proper stock levels on the sales floor.
- Participated in team meetings to share insights on sales trends.
- Handled customer complaints in a professional manner.
- Processed transactions accurately and efficiently at the cash register.
- Handled customer returns and exchanges professionally and courteously.
Cashier and Store Controller
24 hours ToGo Stores/Gas Stations
Comerio, Puerto Rico
05.2025 - 08.2025
- Maintained cleanliness and organization of the checkout, store shelves, and kitchen area.
- Supported promotional activities by setting up displays to attract customer attention.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Preparing food and ensuring sanitary and health standards are met.
Center Assistant
Casa de la Cultura
Comerio, Puerto Rico
08.2023 - 08.2024
- Increase time efficiency by transporting and managing goods.
- Expand tourism rating and clientele of the municipality through online and physical promotions.
- Enhancing the experience of visitors and guests with individual and group tours.
Education
AAS - Fashion Design
Fashion Institute of Technology
New York City, NY01.2026
Skills
- Proficiency in Spanish and English
- Point of Sale system
- Kitchen handling
- Adobe
- Customer service
- Conflict de-escalation
- Textile and garment knowledge
- Fast learning
- Time management
- Problem solving
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Sales Associate (seasonal)
Abercrombie & Fitch
09.2025 - 01.2026
Cashier and Store Controller
24 hours ToGo Stores/Gas Stations
05.2025 - 08.2025
Center Assistant
Casa de la Cultura
08.2023 - 08.2024
AAS - Fashion Design
Fashion Institute of Technology