Dionica Piper
Spokane,WA
Summary
Experienced and compassionate home care aide with a strong background in providing exceptional support to seniors in residential settings. Skilled in assisting with daily living activities, including personal care, daily cleaning , and meal preparation. Dedicated to promoting the well-being and independence of elderly individuals through attentive and personalized care. Committed to creating a safe and comfortable environment while fostering meaningful connections with clients.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Home Care Provider
Love in Home Senior Care
10.2023 - Current
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Developed strong rapport with patients and families, fostering trust and open communication channels for better care coordination.
- Educated patients about self-care techniques, empowering them to take an active role in managing their own health.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided transportation and appointments management.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Supported families through difficult times by offering emotional support and education on important care tasks.
Esthetician
7 Wonders Beauty Aveda
06.2019 - 08.2020
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Advised clients on proper home-care regimens.
- Analyzed skin condition and made appropriate product recommendations.
- Stocked treatment rooms with proper supplies.
- Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
- Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary.
Receptionist
GM Sager Construction
09.2010 - 01.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Receptionist
Big Canyon Country Club
09.2008 - 10.2011
Education
Nurse Delegated -
Cornerstone
Online 02.2025
Certified Nursing Assistant - Nursing Assistant
Sparrow Health Education
Spokane Valley, WA01.2025
Masters Esthetics
Skin Studio Academy
Spokane, WA2019
Nail Technician
Crevier's Academy of Cosmetology Arts
Kalispell, MT2018
Lash Technician
Nova Lash
Newport Beach, ca2016
Skin Care
California Medical Aesthetics Acadmy
newport beach, ca2016
Esthetician
Paul Mitchell The School Costa Mesa
Costa Mesa, CA06.2015
Certification
Home care aid certificate , CPR and nurse delegated
Timeline
Home Care Provider
Love in Home Senior Care
10.2023 - Current
Esthetician
7 Wonders Beauty Aveda
06.2019 - 08.2020
Receptionist
GM Sager Construction
09.2010 - 01.2017
Receptionist
Big Canyon Country Club
09.2008 - 10.2011
Masters Esthetics
Skin Studio Academy
Nail Technician
Crevier's Academy of Cosmetology Arts
Lash Technician
Nova Lash
Skin Care
California Medical Aesthetics Acadmy
Esthetician
Paul Mitchell The School Costa Mesa
Nurse Delegated -
Cornerstone
Certified Nursing Assistant - Nursing Assistant
Sparrow Health Education
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