Open To Work
Dionisia Carrera
WinCo Foods
Modesto,CA
Work Preference
Desired Job Title
CashierAll Purpose Food ClerkHiring and Recruiting ManagerSenior Retail Sales ManagerFront End Customer Service Manager
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
1
Certificate
36
Years of experience
Dynamic retail professional with extensive experience in cash handling, customer service, and transaction processing in fast-paced environments. Strong communication skills and meticulous attention to detail drive a commitment to customer satisfaction and operational excellence. Proven ability to maintain accuracy while effectively resolving conflicts, contributing to a harmonious workplace. Recognized for reliability and adaptability, consistently supporting team objectives and excelling in problem-solving to achieve outstanding results.
Work History
Cashier
20 Years 10 Months- Monitored cash transactions and reconciled drawer balances at the end of each shift.
- Addressed customer inquiries regarding returns and refunds, ensuring efficient resolution of transaction-related issues.
- Facilitated onboarding for new cashiers, emphasizing best practices to elevate overall staff performance.
- Facilitated customer engagement by identifying and addressing individual needs.
- Processed various payment methods at cash register, maintaining meticulous attention to detail and accuracy in transactions.
All Purpose Food Clerk
3 Years 10 Months- Managed accurate processing of transactions to ensure financial integrity and customer trust.
- Supported customer decision-making by offering product suggestions to enhance shopping experience.
- Developed and delivered onboarding programs for new employees, emphasizing effective practices and knowledge transfer for optimal performance.
Hiring and Recruiting Manager
3 Years 10 Months- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
Senior Retail Sales Manager
1 Year 9 Months- Strengthened customer relationships by addressing concerns swiftly and maintaining high standards of service excellence.
Front End Customer Service Manager
2 Years 9 Months- Administered cash register functions, maintaining transaction accuracy while optimizing customer flow and minimizing wait periods.
- Redesigned front-end processes to improve efficiency, focusing on procedural enhancements and targeted staff training initiatives.
- Improved customer satisfaction by effectively handling inquiries and swiftly resolving concerns.
Shift Supervisor
6 Years 6 Months- Oversaw completion of store opening and closing tasks, including nightly inventory checks and till balancing.
- Implemented training sessions for new hires and effectively distributed daily tasks to optimize workflow.
- Collaborated with store management to ensure compliance with service and quality standards in everyday activities.
Education
Diploma
Medical Assisting - Medical Assistant
Safeserve
Skills
- Expertise in cash transactions
- Employee training development
- Cash register operation
- Skilled in managing POS transactions
- Skilled at managing multiple tasks
- Alcohol regulation compliance
- Customer care
- Customer service excellence
- Customer relations
Certification
- Food Safety Training Certification- 2026
Languages
Spanish
Native or Bilingual
Timeline
Cashier
WinCo Foods
06.2004 - 04.2025Read More
All Purpose Food Clerk
Safeway
08.2000 - 06.2004Read More
Hiring and Recruiting Manager
Safeway
08.2000 - 06.2004Read More
Senior Retail Sales Manager
The Sharper Image
11.1998 - 08.2000Read More
Front End Customer Service Manager
Burlington Coat Factory Warehouse
10.1995 - 07.1998Read More
Shift Supervisor
Carls Jr
04.1989 - 10.1995Read More
Hayward High
Diploma
Read More
Parks College
Medical Assisting from Medical Assistant
Read More
Food Safety
Safeserve
Read More