Sicealia Reid-Griffin
Harrisburg,NC
Summary
Dynamic and results-oriented professional with a proven track record at Bojangles, enhancing customer satisfaction and streamlining operations. Expert in cash transactions and relationship development, I excel in fast-paced environments, driving efficiency and fostering positive customer experiences. Skilled in customer service and efficient data management, I consistently exceed performance goals.
Overview
2
2
years of professional experience
Work History
Cashier
Bojangles
Concord, NC
05.2024 - 08.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Water Spider
Amazon Warehouse
Concord, NC
05.2024 - 08.2024
- Maintained safety protocols by organizing and cleaning workstation areas.
- Supported cohesive work environments to maximize operational output.
- Procured, relocated, and arranged materials.
- Confirmed shipments met all customer packaging requirements.
Customer Service Associate
Food Lion
08.2023 - 11.2023
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Streamlined communication with clients for improved service experiences and increased loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Customer Service Associate
Panera Bread
11.2022 - 04.2023
- Enhanced meal quality by maintaining a clean and organized work environment, diligently following sanitary guidelines.
- Streamlined kitchen operations by efficiently prepping ingredients, ensuring their availability for cooking processes.
- Provided sales and customer service assistance to walk-in traffic
Education
Bachelor of Nursing - Nursing
Winston Salem State University
Winston-Salem, NC05-2027
High School Diploma -
Hickory Ridge High School
Harrisburg, NC06.2023
Some College (No Degree) - Nursing
Central Piedmont Community College
Charlotte, NCSkills
- Relationship Development Expertise
- Retail Product Merchandising
- Payment collection
- Customer service
- Efficient Data Management
- Consistent Professional Image
- Expertise in Cash Transactions
- Enhancing Interpersonal Skills
- Customer Support
- Payment Systems Administration
- Returns Workflow Optimization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier
Bojangles
05.2024 - 08.2024
Water Spider
Amazon Warehouse
05.2024 - 08.2024
Customer Service Associate
Food Lion
08.2023 - 11.2023
Customer Service Associate
Panera Bread
11.2022 - 04.2023
Bachelor of Nursing - Nursing
Winston Salem State University
High School Diploma -
Hickory Ridge High School
Some College (No Degree) - Nursing
Central Piedmont Community College
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