Dionisia Sidogen-Lee
Tulsa,OK
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling customer service inquires of all sizes with accuracy and full honesty. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Brownie's Hamburger Stand
Tulsa, OK
12.2022 - Current
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Restaurant Waiter
Charleston's Restaurant
Tulsa, OK
12.2021 - 06.2022
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Assistant Manager
QuikTrip
Tulsa, OK
03.2021 - 11.2021
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
Education
High School Diploma -
Owasso High School
Owasso, OK06-2020
Skills
- Food safety procedures
- Inventory management
- Customer service
- Time management
- Fast paced environment adaptability
- Organizational skills
References
References available upon request.
Timeline
Restaurant Waiter
Brownie's Hamburger Stand
12.2022 - Current
Restaurant Waiter
Charleston's Restaurant
12.2021 - 06.2022
Assistant Manager
QuikTrip
03.2021 - 11.2021
High School Diploma -
Owasso High School