Overview
Work History
Education
Skills
Timeline
Manager

Dionna Harris

Saint Hedwig,TX

Overview

12
12
years of professional experience

Work History

Manager

Bonanza LLC
Fort Dix, NJ
06.2016 - 05.2021
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Processed onboarding paperwork for new hires and rehires.
  • Managed electronic timekeeping systems or manually collected and reviewed timesheets.
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.

Chiropractic Assistant

SJ Health and Body
Barrington, NJ
05.2015 - 05.2016
  • Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Scheduled appointments for patients via phone and in person.
  • Scheduled and confirmed appointments.
  • Maintained facility and patient confidentiality, complying with HIPPA policies and procedures.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.

Direct Support Staff

DuMolin Community Living
Windsor, CA
03.2009 - 03.2010
  • Provided assistance with daily living activities such as bathing, dressing, and grooming.
  • Monitored vital signs and reported any changes to supervisor.
  • Administered medication according to physician orders, while adhering to state regulations.
  • Participated in staff meetings and training sessions as required by facility policies.
  • Supported independence of clients by helping them identify solutions to problems without taking over decision-making responsibilities.
  • Assisted with meal preparation according to dietary guidelines set forth by health professionals or family members.
  • Ensured that all safety protocols were followed at all times within the facility.

Education

Certificate - Victim Advocacy

CLS By Barbri
Dallas, TX
08.2023

Some College (No Degree) - Human Services

University of Pennsylvania
Philadelphia, PA

Skills

  • Patient Services
  • Daily Living Assistance
  • Home Healthcare Services
  • Operations Management
  • MS Office Proficiency
  • Guest Services
  • Leadership Training
  • BLS
  • CPR and first aid education

Timeline

Manager

Bonanza LLC
06.2016 - 05.2021

Chiropractic Assistant

SJ Health and Body
05.2015 - 05.2016

Direct Support Staff

DuMolin Community Living
03.2009 - 03.2010

Certificate - Victim Advocacy

CLS By Barbri

Some College (No Degree) - Human Services

University of Pennsylvania

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Dionna Harris