Dionna Harris
Saint Hedwig,TX
Overview
12
12
years of professional experience
Work History
Manager
Bonanza LLC
Fort Dix, NJ
06.2016 - 05.2021
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Processed onboarding paperwork for new hires and rehires.
- Managed electronic timekeeping systems or manually collected and reviewed timesheets.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
Chiropractic Assistant
SJ Health and Body
Barrington, NJ
05.2015 - 05.2016
- Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Scheduled appointments for patients via phone and in person.
- Scheduled and confirmed appointments.
- Maintained facility and patient confidentiality, complying with HIPPA policies and procedures.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
Direct Support Staff
DuMolin Community Living
Windsor, CA
03.2009 - 03.2010
- Provided assistance with daily living activities such as bathing, dressing, and grooming.
- Monitored vital signs and reported any changes to supervisor.
- Administered medication according to physician orders, while adhering to state regulations.
- Participated in staff meetings and training sessions as required by facility policies.
- Supported independence of clients by helping them identify solutions to problems without taking over decision-making responsibilities.
- Assisted with meal preparation according to dietary guidelines set forth by health professionals or family members.
- Ensured that all safety protocols were followed at all times within the facility.
Education
Certificate - Victim Advocacy
CLS By Barbri
Dallas, TX08.2023
Some College (No Degree) - Human Services
University of Pennsylvania
Philadelphia, PASkills
- Patient Services
- Daily Living Assistance
- Home Healthcare Services
- Operations Management
- MS Office Proficiency
- Guest Services
- Leadership Training
- BLS
- CPR and first aid education
Timeline
Manager
Bonanza LLC
06.2016 - 05.2021
Chiropractic Assistant
SJ Health and Body
05.2015 - 05.2016
Direct Support Staff
DuMolin Community Living
03.2009 - 03.2010
Certificate - Victim Advocacy
CLS By Barbri
Some College (No Degree) - Human Services
University of Pennsylvania