Compassionate Direct Support Professional with a proven track record at Dignity HealthCare, enhancing client well-being through effective behavior redirection and relationship building. Skilled in time management and first aid, I consistently foster a safe environment while supporting individuals with daily living needs, ensuring dignity and privacy are upheld.
Overview
2
2
years of professional experience
Work History
Direct Support Professional
Didnity HealthCare
02.2024 - 03.2025
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Front Desk Receptionist
Georges Healthcare Services
04.2023 - 01.2024
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Reviewing progress notes/timesheet and making appropriate corrections where necessary.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Clinical Nurse Assistant Student Intern at Thrive Healthcare Academy and August HealthcareClinical Nurse Assistant Student Intern at Thrive Healthcare Academy and August Healthcare
CTE Teacher (Capentry/Foundations of Technology) at Prince George's County Public Schools SystemsCTE Teacher (Capentry/Foundations of Technology) at Prince George's County Public Schools Systems