Summary
Overview
Work History
Education
Skills
Timeline
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Dionne Bradley

HAMPTON,VA

Summary

Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.

Overview

27
27
years of professional experience

Work History

Front End Cashier

Walmart
05.2023 - Current
  • Identify solutions to assist customers in best customer service experience possible
  • Communicate with diverse team members as well as customers to build rapport and achieve cohesiveness throughout front end
  • Connect with multiple departments to learn ins and outs of store to better service customers
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.

Qualified Paraprofessional Mental Health (QPPMH)

F.A.C.E.S. INC.
11.2023 - 09.2024
  • Supported individuals with daily task and basic needs
  • Conducted assessments and monitored client behavior
  • Facilitated skill building activities
  • Assisted with daily medication management
  • Connected clients with community resources and assisted clients with identifying various support systems
  • Assisted clients in development of communication skills
  • Collaborated with a multidisciplinary team of healthcare professionals to coordinate care and ensure holistic treatment approaches
  • Provided individual counseling to clients with various mental health concerns, including anxiety, depression, and trauma
  • Provided crisis intervention services to individuals experiencing acute mental health crises or suicidal ideation
  • Maintained accurate and confidential client records in compliance with legal and ethical standards
  • Assisted clients in developing personalized strategies for managing symptoms and improving overall mental well-being
  • Supported diverse learning needs by adapting instructional strategies to accommodate different learning styles.

Shift Lead

Dunkin
01.2022 - 05.2023
  • Supported General Manager by leading opening and closing shifts
  • Ensured compliance with sanitation and food safety standards
  • Identified solutions to customer issues
  • Maintained a cooperative and inclusive work environment
  • Counted tills and safe daily
  • Kept track of inventory and assisted in ordering products for restaurant

Homemaker

06.2002 - 01.2022
  • Provided support, care, and managed the household
  • Primary responsibilities included cooking, cleaning, child rearing, organizing, and making plans for the entire household

2nd Class Operations Specialist

United States Navy
06.1998 - 06.2002
  • As a 2nd class operations specialists in the United States Navy, primary duties were to advise on shipboard warfare operations and navigation;
  • Maintain Combat Information Center (CIC)/Combat Direction Center (CDC) displays and provide strategic plotting for warfare areas, weapons control and navigation;
  • Operate surveillance radars, identification equipment, communications equipment, and associated Command and Control equipment;
  • Interpret and evaluate radar presentations and tactical situations and make recommendations to senior leadership

Education

Associate of Science - Psychology

Thomas Nelson Community College
Hampton, Virginia
05.2020

Bachelor of Science - Psychology with Minor in Sociology: Social Welfare

Old Dominion University
Norfolk, Virginia
12.2024

Skills

  • Excellent written and oral communication skills
  • Adaptability
  • Willingness to learn and improve
  • Supportive and empathetic listener
  • Respect for others and cultural diversity
  • Consistent in time management and efficiency
  • Constructed education around the goal of obtaining knowledge and skills to help others
  • Strong work ethic
  • Team player attitude

Timeline

Qualified Paraprofessional Mental Health (QPPMH)

F.A.C.E.S. INC.
11.2023 - 09.2024

Front End Cashier

Walmart
05.2023 - Current

Shift Lead

Dunkin
01.2022 - 05.2023

Homemaker

06.2002 - 01.2022

2nd Class Operations Specialist

United States Navy
06.1998 - 06.2002

Bachelor of Science - Psychology with Minor in Sociology: Social Welfare

Old Dominion University

Associate of Science - Psychology

Thomas Nelson Community College

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Dionne Bradley