Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dionne Brown-Ramsey

LaVergne,Tennessee

Summary

Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.

Overview

22
22
years of professional experience

Work History

Office/Business Manager

Next Level Dental PC
02.2005 - Current

To ensure the organization of administrative and HR-related tasks are carried out. Responsible for offering support to Dentists and delegate tasks among the office staff. Job duties are to oversee the front desk, interact with and educate patients on needed services, answer questions about billing/insurance and schedule appointments so that Dentists and Dental Hygienists can focus on their patients. Job responsibilities are to assure that clinical staff is properly trained on all clinical duties and responsibilities.

Adjunct Professor

Draughons Junior College
06.2003 - 01.2004
  • Implement course syllabus provided for each class taught
  • Lecturing, leading class discussions and conducting other teaching activities during scheduled classes
  • Creating, administering and grading various assessment methods
  • Answering questions and providing additional support for students
  • Calculating and submitting grades for all students


  • Following established expectations and protocols for the department
  • Conducting research and staying current in the field

Education

Bachelor of Science - Speech-Language Pathology And Audiology/Education

Tennessee State University
Nashville, TN
05.1993

Skills

  • Teamwork and Collaboration
  • Delegation
  • Data Analysis
  • Special Promotions Planning
  • Leadership
  • Organizational Skills
  • Budget Control
  • Inventory Control
  • Employee Motivation
  • Documentation proficiency
  • Inventory Management
  • Policy Implementation
  • Sales Promotion

Timeline

Office/Business Manager

Next Level Dental PC
02.2005 - Current

Adjunct Professor

Draughons Junior College
06.2003 - 01.2004

Bachelor of Science - Speech-Language Pathology And Audiology/Education

Tennessee State University
Dionne Brown-Ramsey