Stacy Burns
Benson,AZ
Summary
Detail-oriented office manager experienced in financial management and staff training. Skilled in documentation and reporting, with a successful track record of improving workflows and implementing cost-cutting measures. Committed to enhancing organizational efficiency and customer satisfaction.
Overview
21
21
years of professional experience
Work History
Office/Business Manager
Northern Foot and Ankle Associates
Duluth, MN
12.2004 - Current
- Data entered all Doctors Superbills.
- Ran reports to pay quarterly Provider taxes/annual returns
- Posted insurance payments
- Posted patient payments
- Processed VA authorizations, sent for renewals
- Scheduled patient surgeries
- Answered telephones, scheduled patient appointments
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Implemented cost-cutting measures, resulting in substantial savings for the organization without compromising on quality or performance.
- Processed Doctors re-credentialing, licensing
- Kept track of CME credits
- Trained new employees on our systems
- Set up internet, telephones, and computers
- Maintained fee schedules
Education
Medical Office Management
Duluth Business University
MNSkills
- Financial management
- Customer service
- Analytical thinking
- Documentation and reporting
- Decision-making
- Issue resolution
- Business administration
- Process improvement
- Staff training
- Data collection
- Administrative management
- Client account management
Timeline
Office/Business Manager
Northern Foot and Ankle Associates
12.2004 - Current
Medical Office Management
Duluth Business University