DIONNE BURFORD
chicago,IL
Summary
Proven Bartender with a track record of exceptional service at Game Over Sports Bar, adept in customer service and cleanliness, ensuring high satisfaction. Skilled in multitasking and hospitality, consistently enhanced guest experiences, and fostered a loyal clientele through engaging interactions and professionalism. Excelled in team collaboration, elevating event success. Friendly Bartender, Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Bartender
Game Over Sports Bar
09.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Bartender
NJOY THE DAY
01.2010 - Current
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
High School Diploma -
Percy L. Julian H.S.
Chicago, IL06.1992
Skills
- Strong multitasking
- Customer Service
- Highly reliable
- Team player attitude
- Cleanliness and hygiene
- Engaging personality
- Hospitality service expertise
- Food Service
Certification
- Beverage Alcohol Sellers and Servers Education and Training 5/20/2024-5/20/2027
Timeline
Bartender
Game Over Sports Bar
09.2021 - Current
Bartender
NJOY THE DAY
01.2010 - Current
- Beverage Alcohol Sellers and Servers Education and Training 5/20/2024-5/20/2027
High School Diploma -
Percy L. Julian H.S.
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