Dionne Williams
Kimberly,AL
Summary
Dynamic, high-impact leader with 20+ years of U.S. Air Force service and retail leadership at Lowe’s, driving operational excellence and team performance. Expert in leading cross-functional teams, optimizing merchandising and inventory strategies, and delivering strong sales results in fast-paced environments. Proven track record in safety compliance, technical maintenance, and facility management, with advanced capabilities in data-driven decision-making, logistics, and resource optimization. Known for elevating team capability, streamlining processes, and consistently delivering mission- and customer-focused results
Overview
13
13
years of professional experience
Work History
Merchandising Service Associate
Lowe's
Fultondale, AL
12.2025 - Current
- Executed planograms and completed bay servicing to maintain Lowe’s merchandising standards
- Performed merchandising resets, including full bay rebuilds and seasonal transitions
- Downstocked merchandise to ensure product availability and accurate inventory levels
- Conducted pricing audits and updated labels to maintain pricing accuracy and compliance
- Maintained clean, safe, and organized aisles aligned with store safety standards
- Utilized mobile devices to complete tasks, track progress, and ensure execution accuracy
- Assisted customers with product location and general inquiries to enhance the shopping experience
Department Sales Floor Supervisor
Lowe's
Fultondale, AL
06.2023 - 12.2025
- Led and coached a team of Sales Floor Associates to deliver strong customer service and maintain store standards
- Resolved complex customer issues, ensuring timely and satisfactory outcomes
- Monitored sales performance and adjusted team focus to consistently meet or exceed targets
- Managed inventory flow, including stocking, downstocking, and merchandising execution
- Ensured planogram compliance and maintained clean, organized, and customer-ready departments
- Served as Manager on Duty (MOD), overseeing store operations, opening/closing procedures, and cross-department supervision
- Trained and mentored associates to improve performance, productivity, and product knowledge
- Enforced safety standards, including proper equipment use and safe lifting practices
- Utilized store systems and reporting tools to track performance, tasks, and operational efficiency
Aerospace Propulsion Manager
United States Air Force, USAF
Birmingham, AL
04.2017 - 06.2023
- Oversaw aerospace propulsion maintenance operations, ensuring adherence to technical directives and safety standards.
- Orchestrated planning and prioritization of maintenance activities to enhance mission readiness.
- Managed allocation of resources, including personnel, facilities, equipment, and supplies, to enhance operational effectiveness.
- Conducted thorough inspections and evaluations of maintenance processes to ensure quality assurance.
- Executed advanced troubleshooting for engine health management and repair utilizing technical manuals and IETMs.
- Diagnosed and resolved engine and propeller malfunctions by analyzing schematics and performance data.
- Oversaw execution and certification of maintenance actions, including removal, installation, repair, modification, and testing of components.
- Managed operation and maintenance of engine test stands and support equipment to ensure optimal safety and functionality.
- Evaluated engine monitoring data and removal trends to enhance maintenance strategies.
- Oversaw management of hazardous materials and waste to ensure compliance with environmental and safety regulations.
- Directed daily operations through effective task delegation and productivity monitoring.
- Designed and implemented training programs to elevate personnel proficiency and ensure compliance.
- Oversaw personnel management through performance evaluations, counseling, leave administration, and promotion recommendations.
- Facilitated operating and capital expenditure budget planning and review meetings.
- Oversaw facility equipment and vehicle operations, ensuring completion of preventive maintenance tasks and adherence to safety standards.
- Assessed facility operations and workforce activities to ensure compliance with workplace safety regulations.
- Facilitated collaboration with base management to secure vendors for renovation installations and complex repairs.
- Collaborated with base management and agencies to conduct comprehensive annual facility and safety inspections.
- Executed monthly inspections of equipment, vehicles, grounds, and building systems to uphold operational readiness.
Support Section Shift Supervisor
United States Air Force, USAF
Spangdahlem, Germany
04.2014 - 04.2017
- Supervised Air Force support shift operations, directing personnel and ensuring mission readiness, safety, and task completion
- Certified Vehicle Trainer/Examiner, qualifying personnel on safe operation and compliance with fleet management standards
- Performed DTS auditing, reviewing travel authorizations and vouchers for accuracy, compliance, and cost control
- Managed multiple Government Purchase Card (GPC) accounts, procuring aircraft maintenance and facility supplies while ensuring regulatory compliance and accountability
- Served as Hazardous Waste Manager and Trainer, overseeing proper handling, storage, shipping, and transportation in accordance with environmental regulations
- Maintained accountability as Equipment Custodian, tracking, inspecting, and safeguarding government assets
- Administered security clearance program, ensuring personnel compliance with clearance requirements and safeguarding sensitive information
- Enforced safety, environmental, and operational standards across all support activities
- Trained and mentored personnel to improve proficiency, compliance, and overall team performance
Aerospace Propulsion Technician Lead
United States Air Force, USAF
Osan, Korea
02.2013 - 04.2014
Education
Noncommissioned Officer Academy NCOA - Organizational Leadership
Air University
Wichita Falls, TX02.2021
Associate of Science - Aviation Maintenance Technology
Community College of The Air Force
Montgomery, AL09.2009
Skills
Leadership & Team Development
Operations & Process Management
Merchandising & Inventory Control
Sales Performance Management
Safety & Compliance
Technical Troubleshooting & Maintenance
Facility & Equipment Management
Training & Certification
Resource & Asset Management
Data Analysis & Reporting
Logistics & Procurement
Timeline
Merchandising Service Associate
Lowe's
12.2025 - Current
Department Sales Floor Supervisor
Lowe's
06.2023 - 12.2025
Aerospace Propulsion Manager
United States Air Force, USAF
04.2017 - 06.2023
Support Section Shift Supervisor
United States Air Force, USAF
04.2014 - 04.2017
Aerospace Propulsion Technician Lead
United States Air Force, USAF
02.2013 - 04.2014
Noncommissioned Officer Academy NCOA - Organizational Leadership
Air University
Associate of Science - Aviation Maintenance Technology
Community College of The Air Force