DIONNEDA Faust
St. Mary's Independent Living Extensions
Lawrenceville,Georgia
4
years of professional experience
Experienced with coordinating program operations and administrative tasks to ensure efficient workflow. Utilizes organizational skills and effective communication to support team objectives. Knowledge of managing schedules, coordinating events, and fostering collaboration among team members.
Work History
Program Assistant
1 Year 1 Month- Conduct interview screening for potential new hires and onboarding process.
- Managed administrative tasks, ensuring accuracy and timely completion of paperwork to support program operations.
- Managed incoming calls by routing them to the correct department or employee. and directed callers to appropriate department or employee.
- Conducted interview screening for potential new hires and onboarding process.
Case Manager
2 Years- Reviewed ISP goals, challenges and overall health.
- Contributed to team meetings and training sessions to enhance collaboration and service delivery.
- Evaluated ISP goals to determine progress and alignment with client needs, challenges and overall health.
Support Coordinator
5 Months- Consulted with customers to define requirements and enhance service delivery.
- Coordinated with supervisors to align efforts and achieve shared goals.
- Evaluated individual service plan goals for clients for 42- client caseload.
Social Service Specialist
3 Months- Delivered comprehensive case management services, encompassing intake, assessment, crisis intervention, advocacy, referral, and ongoing monitoring of families to support their needs.
- Updated and organized case records to ensure accurate tracking of case activity and status.
- Connected clients with social services, health care providers, and governmental agencies to empower them in claiming or reclaiming individual autonomy.
Education
Master of Arts - Social Work
Certified Nursing Assistant - Nursing
Bachelor of Arts - Psychology
Skills
Case Management
Patient Assessment
Program Coordination
Client Advocacy
Client Outreach
Documentation management
Data entry
Multitasking and organization
Teamwork and collaboration
Timeline
Program Assistant
St. Mary's Independent Living Extensions
05.2025 - 06.2026Read More
Case Manager
Annandale Village
11.2022 - 11.2024Read More
Support Coordinator
The Columbus Organization
07.2022 - 12.2022Read More
Social Service Specialist
Division Of Family And Children Services
04.2022 - 07.2022Read More
Benedictine University
Bachelor of Arts from Psychology
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New Start
Certified Nursing Assistant from Nursing
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Walden University
Master of Arts from Social Work
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