Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Diontah Harris

Fairfield,CA

Summary

Results-driven Sales Representative known for high productivity and efficient task completion. Specialize in customer relationship management, strategic sales planning, and market analysis. Excel in communication, negotiation, and time management, ensuring seamless sales processes and client satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Real Estate Agent

eXp Realty, LLC
Fairfield, CA
01.2023 - Current
  • Coordinated appointments to show homes to prospective buyers.
  • Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
  • Prepared comparative market analysis to estimate properties' value.
  • Managed marketing strategies for properties including advertising campaigns and open houses.

Shift Manager

UPS
Richmond, CA
05.2020 - 11.2023
  • Enforced safety standards throughout the store including proper use of equipment.
  • Resolved conflicts between staff members in a professional manner.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Assigned tasks to employees and monitored productivity, performance and task completion.

Assistant Sales Manager

Nike
San Francisco, CA
10.2018 - 04.2020
  • Monitored competitor activities, analyzed trends in the marketplace, and adjusted sales techniques accordingly.
  • Ensured accurate forecasting of monthly, quarterly, and annual revenue targets.
  • Reviewed current procedures for efficiency improvements across all sales operations.
  • Resolved escalated customer inquiries or complaints in a timely manner.
  • Analyzed sales data to identify trends, opportunities, and areas for improvement.
  • Trained new sales staff on product knowledge, sales techniques, and company policies.

Sales Representative

AT&T
Fairfield, CA
06.2016 - 09.2018
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Analyzed data to identify trends in customer behavior and develop plans accordingly.
  • Identified and developed new markets for products or services.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Managed daily operations of sales department, including supervision of staff members.

Education

Associate of Arts - Business Administration And Management

University of Tennessee
Knoxville, TN
05-2009

High School Diploma -

James Logan
Union City, CA
06-2005

Skills

  • Market analysis
  • Sales management
  • Property valuation
  • Customer relationship management
  • Negotiation strategies
  • Listing presentations

Certification

  • California Real estate license
  • CRM Software: Salesforce, HubSpot, Zoho CRM
  • MS Office Suite (Excel, Word, PowerPoint)
  • Data Analysis & Reporting Tools
  • Yardi

Accomplishments

  • Top Salesperson 2 years in a row
  • Leadership achievement award

References

References available upon request.

Timeline

Real Estate Agent

eXp Realty, LLC
01.2023 - Current

Shift Manager

UPS
05.2020 - 11.2023

Assistant Sales Manager

Nike
10.2018 - 04.2020

Sales Representative

AT&T
06.2016 - 09.2018

Associate of Arts - Business Administration And Management

University of Tennessee

High School Diploma -

James Logan

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Diontah Harris