Dionte’ Gibson
Hopkins,SC
Summary
Hi, my name is Dionte’. I’m 25 years old and I am a very ambitious individual with a wide range of skills and qualities I'd love to bring to your team! I’m friendly, responsible, professional, creative, and so much more. In addition to that I’ve been working within management for over 5 years at my young age. Therefore I’m highly experienced in handling different situations in professional manners within customer service and for employees. I also have my own photography service as well; showing I'm very level headed, mature, a hard worker, and highly capable of balancing multiple things on my plate while still getting the job at hand completed.
Overview
8
8
years of professional experience
Work History
Manager on Duty
Adrenaline Entertainment Centers
Columbia, SC
- Monitoring customers and enforcing safety rules within establishment
- Running virtual reality gaming system for customers
- Running escape rooms for customers and doing minor repairs within the rooms, created storylines for escape room
- Running shifts, counting drawers, using POS system and handling transactions
- Opened and closed store on multiple occasions, almost daily
- Issuing injury reports when someone was injured and taking care of them in store
- Running errands for the store, going to the bank and doing deposits for GM
- Interviewing potential employees
- Training employees and helping them out throughout their shifts
- Helped out with creating promotional videos for the business
- Handling customer issues and complaints in a professional manner and providing a solution for said situation
- Deep cleaning the store when closing and regular store upkeep when opened
- Booking and confirming events for customers
- Serving guests as a party host for birthday parties
- Started out as crew finished out as Manager on Duty | Term ended due to covid, business had to shut down
Server
Longhorn Steakhouse
03.2025 - Current
- Delivered exceptional customer service in a fast-paced, high-volume dining environment.
- Accurately took food and beverage orders while maintaining detailed knowledge of menu items and specials.
- Ensured guest satisfaction by anticipating needs, addressing concerns, and creating a welcoming dining experience.
- Collaborated with kitchen and bar staff to ensure timely, accurate, and high-quality service.
- Handled cash, credit card transactions, and balanced daily sales using POS systems.
- Maintained cleanliness and organization of dining and service areas in compliance with health and safety standards.
- Consistently upsold appetizers, desserts, and beverages to maximize sales and guest experience.
- Trained and mentored new servers on restaurant procedures and service standards.
Doordash Delivery
10.2024 - Current
- Picking up and delivering customer orders
- Shopping in store, for customer orders
- Solving issues via telephone for orders and app issues
- As a platinum status delivery driver...maintaining a 70% acceptance rate, 95% completion rate, a 4.7/5 customer rating, and having to have 100 deliveries in the past 30 days
Owner
Dionte Gibson Visuals
05.2020 - Current
- Scheduling and executing photoshoots
- Spending time cleaning up/editing photos
- Creative directing, posing, creating sets
- Hosting and booking booking sessions for other studios
- Photography and videography service
Dab City Smoke Shop
07.2024 - 10.2024
- Opening and closing store
- Handling guest purchases within POS system
- Solving customer issues on site, and via telephone
- Stocking and arranging merchandise
- Completing inventory
Altitude Trampoline Park
09.2023 - 08.2024
- Monitored guests and enforced rules within the facility
- Opening and closing store (running shifts)
- Handling guest purchases within POS system
- Sold memberships to customers for consistent business
- Hosting and booking birthday parties, group organized activities and team building
- Performing weekly maintenance
- Repairing damaged attractions when needed
- Solving customer issues on site, and via telephone
- Completing reports for injuries on site
Merchandise Manager
Dollar Tree
10.2023 - 11.2023
- Arranging and putting out merchandise in store according to layouts, organizing/setting up end caps for shoppers
- Attending virtual meetings with corporate for updates with upcoming sales, promotions, and policy changes
- Processing, loading, and unloading shipments in store
- Processing damaged and defective merchandise in company system
- Opening the store
- Counting the safe, processing shift changes, and drawers
- Handling money
- Managing shifts
- Planning out shifts for team
- Checking out, and greeting customers
- Solving customer and employee issues
- Controlling spur of the moment situations
- Making deposits to the bank and getting change
- Resigned due to management
Sam's Club
04.2023 - 09.2023
- Picking for customer orders
- Straightening up merchandise in store and keeping up aisles
- Helping customers locate items in store
- Helping customers with items in and outside of the store
Amazon Warehouse CAE1
03.2023 - 04.2023
- Picking for customer orders
General Manager
Surge Adventure Park
Winston-Salem, NC
08.2022 - 02.2023
- Rebranding of staff and facility reputation
- Making schedules for business operation and cleaning
- Booking, confirming, and hosting events for customers
- Emailed and communicated with corporate, customers, and business partners for business daily
- Attended weekly virtual meetings for business
- Holding safety meetings monthly with staff to ensure guest safety
- Updating and creating spreadsheets for business statistics
- Created daily checklists for upkeep of business
- Created files for employees and secured paperwork in systematic arrangement with files
- Weekly maintenance of trampolines, and other attractions that needed attention as needed
- Opened and close store
- Daily deposit runs to the bank
- Handling guest purchases on POS system
- Training employees
- Started out as GM
General Manager
Altitude Trampoline Park
Columbia, SC
03.2021 - 06.2022
- Monitored guests and enforced rules within the facility
- Opened and closed store
- Handling guest purchases within POS system
- Sold memberships to customers for consistent business
- Made changes to and updating POS system (entering new items and creating buttons for them with pricing)
- Trained employees
- Created multiple systems for running the business as far as systematic techniques to keep store and employees working efficiently
- Running errands and making deposits to the bank
- Construction work to rebrand building to corporate standards to open a new location as a General Manager, which include the following: painting, laying down carpet/stripping carpet, replacing ceiling tiles, building walls/rooms, laying down turf, placing epoxy, deconstruction of attractions, replacing trampolines and performing maintenance, hanging mirrors
- Set up permits, inspections, and services necessary for business
- Making schedules for business operation and cleaning
- Creating, ordering, and keeping up with inventory, also occasionally adding items to attract more customers
- Booking, confirming, and hosting events for customers
- Completed multiple marketing techniques for company to attract customers
- Became ServSafe certified to sell certain foods within concessions stand
- Emailed and communicated with corporate, customers, and business partners for business daily
- Attended weekly virtual meetings for business
- Holding safety meetings monthly with staff to ensure guest safety
- Updating and creating spreadsheets for business statistics
- Created daily checklists for upkeep of business
- Created files for employees and secured paperwork in systematic arrangement with files
- Weekly maintenance of trampolines, and other attractions that needed attention as needed
- Installation of new attractions as they came in
- Started out as crew and finished out as GM in different location
Crew
Summit Adventure Park
Cayce, SC
01.2021 - 03.2021
- Monitored guests and ensured safety by enforcing our facilities rules
- Daily sanitization within the park and upkeep while open
- Started out as crew and finished out as crew | Left due to work environment
Team Lead
Sonic Drive-In (Boom Inc.)
Columbia, SC
10.2017 - 10.2018
- Taking orders, entering them into the POS system, and taking them out to customers on foot or on skates as well
- Training employees
- Running drive through and handling payments for orders
- Managing shifts, keeping labor percentage under 20%, counting drawers and doing deposits
- Running errands for the store as GM needed things done also
- Opened and closed store
- Deep cleaning the store when closing and cleaning throughout the day
- Started out as crew finished out in management
Education
Completion certificate - undefined
ServSafe Certification
11.2022
Completion certificate - undefined
John Casablancas (Modeling/Acting school)
05.2021
Diploma - undefined
A.C. Flora High School
06.2018
Skills
- Quick learning, hard working, well spoken, 5 years Management experience, 6 years of experience handling currency, 6 years of customer service experience, 2 years of mechanical and construction experience, 14 years of stage performance experience, team player, friendly, problem solving, experienced in modeling, acting, and photography, ServSafe Certified, 2 years voice acting/voiceover experience, public speaking experience, updating and creating spreadsheets/checklists, interviewing employees, working under pressure, surveillance experience within escape rooms and monitoring the facilities inside
Timeline
Server
Longhorn Steakhouse
03.2025 - Current
Doordash Delivery
10.2024 - Current
Dab City Smoke Shop
07.2024 - 10.2024
Merchandise Manager
Dollar Tree
10.2023 - 11.2023
Altitude Trampoline Park
09.2023 - 08.2024
Sam's Club
04.2023 - 09.2023
Amazon Warehouse CAE1
03.2023 - 04.2023
General Manager
Surge Adventure Park
08.2022 - 02.2023
General Manager
Altitude Trampoline Park
03.2021 - 06.2022
Crew
Summit Adventure Park
01.2021 - 03.2021
Owner
Dionte Gibson Visuals
05.2020 - Current
Team Lead
Sonic Drive-In (Boom Inc.)
10.2017 - 10.2018
Manager on Duty
Adrenaline Entertainment Centers
Completion certificate - undefined
ServSafe Certification
Completion certificate - undefined
John Casablancas (Modeling/Acting school)
Diploma - undefined
A.C. Flora High School