Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Dionte Johnson

Parma

Summary

Dynamic professional with a focus on team development and operational efficiency. Skilled in training staff, managing inventory, and ensuring quality standards, ready to drive improvements in customer service and operational performance.

Overview

3
3
years of professional experience

Work History

Pizza Manager

Napoleons Pizza
Parma
08.2022 - Current
  • Managed daily operations and ensured efficient pizza production processes.
  • Oversaw inventory management to maintain adequate stock levels.
  • Assisted in resolving customer complaints and enhancing service experience.
  • Resolved customer complaints in a timely manner.
  • Monitored quality assurance standards for all products served.
  • Informed customers of delayed food items and offered estimated times to fill orders.
  • Maintained inventory of supplies, ingredients, and equipment.
  • Hired, trained, supervised, and evaluated staff members.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Hired and trained new food service personnel to maintain high productivity levels of staff.
  • Served customers by phone to take orders and answer product or service questions.

Education

High School Diploma -

Parma Senior High
Cleveland, OH
06-2023

Skills

  • Inventory management
  • Quality assurance
  • Customer service
  • Staff training
  • Cash reconciliation
  • Effective communication

Affiliations

Train Mix Martial Arts at StrongStyle in Broadview Heights.

Timeline

Pizza Manager

Napoleons Pizza
08.2022 - Current

High School Diploma -

Parma Senior High

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