Bethany Higuera
Summary
Efficient Manager known for high productivity and task completion. Specialize in inventory management, team leadership, and customer service excellence. Excel in communication, problem-solving, and time management to meet business objectives.
Overview
3
3
years of professional experience
Work History
Pizza Manager
Pizza Factory
Fresno
04.2024 - Current
- Managed daily operations of the pizza kitchen and service area.
- Trained staff on food preparation and customer service standards.
- Oversaw inventory management to maintain optimal stock levels and reduce waste.
- Implemented quality control measures for food safety and product freshness.
- Scheduled shifts for team members to ensure proper coverage.
- Resolved customer complaints in a timely manner.
- Implemented process improvements that streamlined operations and enhanced service delivery.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached and trained team members to elevate job performance and customer satisfaction.
Education
GED
Fresno, CaliforniaSkills
- Food preparation
- Food safety
- Quality control
- Health inspections
- Inventory management
- Shift scheduling
- Operational efficiency
- Staff training
- Time management
- Customer engagement
- Conflict resolution
- Effective communication
Timeline
Pizza Manager
Pizza Factory
04.2024 - Current
GED