Diontre K. Byrd

• Shop for customers, help customers find products and answer any questions they may have, assist coworkers throughout the store as needed
• Greet customers by being friendly and courteous
• Stocked shelves in a timely manner, ability to lift more than 25lbs
• Dispense orders directly to customers in a timely manner

As an Airport Rental Car Cleaner, I was responsible for cleaning and sanitizing rental vehicles inside and out, ensuring they were ready for customer use. I inspected cars for damages, topped off fluids, and parked them in designated areas. My work focused on maintaining high cleanliness and safety standards while supporting a smooth rental process for customers.

• I am responsible for delivering exceptional assistance and support to guests, ensuring a seamless and enjoyable experience
• I handle check-ins, provide information about our offerings, address inquiries, and resolve any issues that may arise
• My role focuses on creating a positive and welcoming environment, contributing to high customer satisfaction

• Assembled orders and packed items for shipment, conveying orders to shipping personnel
• Maintained a safe working environment by adhering to OSHA guidelines and proper use of personal protective equipment.
• Upheld quality standards by inspecting products during the order picking process, ensuring only undamaged items reach customers.
• Minimized order errors with thorough double-checking procedures, resulting in increased customer satisfaction rates.

• Make outbound calls to customers by providing confidential health information, answer questions the customers may have or refer them to a senior member for more assistance

• Welcomed customers and present ordered choices, cooked on grill, worked as barista and answered questions about menu items

• Responsible for supervising 15 plus campers to and from daily activities, monitored activities, assisted with daily worksheets and implemented safety procedures