Summary
Overview
Work History
Education
Skills
References
Timeline
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Diontre K. Byrd

Diontre K. Byrd

North Lauderdale ,FL

Summary

Skilled in customer service, Time management, and fast paced environment. Striving to Continue to grow and learn New things. My strong interpersonal skills, attention to detail, and ability to thrive in fast-paced environments make me a valuable asset in delivering outstanding service and contributing to business success.

Overview

7
7
years of professional experience

Work History

Order Filing and Dispenser

Walmart
North Lauderdale
10.2023 - Current
  • Shop for customers, help customers find products and answer any questions they may have, assist coworkers throughout the store as needed
  • Greet customers by being friendly and courteous
  • Stocked shelves in a timely manner, ability to lift more than 25lbs
  • Dispense orders directly to customers in a timely manner

Caretaker

Mac Key's Group Home
Fort Lauderdale, Florida
08.2023 - 10.2023

Provided daily care and supervision for residents, ensuring their health, safety, and well-being.

• Assisted residents with daily living activities such as meal preparation, hygiene, and medication reminders.

• Monitored and documented resident behavior and progress, reporting any changes to supervisors.

• Fostered a supportive and respectful environment to promote residents’ independence and comfort.

• Collaborated with staff to maintain a clean and organized living space.

Guest Services

Xtreme Action Park
Fort Lauderdale, FL
05.2023 - 08.2023
  • I am responsible for delivering exceptional assistance and support to guests, ensuring a seamless and enjoyable experience.
  • Managed check-ins, provide information about our offerings, address inquiries, and resolve any issues that may arise
  • My role focuses on creating a positive and welcoming environment, contributing to high customer satisfaction

Warehouse Order Picker

ABB Optical Group
Coral Springs, FL
02.2023 - 05.2023
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Maintained a safe working environment by adhering to OSHA guidelines and proper use of personal protective equipment.
  • Uphold quality standards by inspecting products during the order picking process, ensuring only undamaged items reach customers.
  • Minimized order errors with thorough double-checking procedures, resulting in increased customer satisfaction rates.

Customer Service Representative

GMS Connect
Coral Springs, FL
06.2020 - 11.2021
  • Make outbound calls to customers by providing confidential health information, answer questions the customers may have or refer them to a senior member for more assistance

Café Server

Calvary Chapel
Fort Lauderdale, FL
06.2018 - 03.2020
  • Welcomed customers and present ordered choices, cooked on grill, worked as barista and answered questions about menu items

Education

High School Diploma -

Penn Foster
Scranton, Pennsylvania
11.2021

Skills

  • Customer Service
  • Multitasking
  • Problem-solving abilities
  • Teamwork
  • Attention to detail
  • Computer Literacy
  • Time management
  • Customer relationship management
  • Team collaboration

References

  • Jessica Sumner, 561-729-2274
  • Deshawn Depree, 239-276-5174

Timeline

Order Filing and Dispenser

Walmart
10.2023 - Current

Caretaker

Mac Key's Group Home
08.2023 - 10.2023

Guest Services

Xtreme Action Park
05.2023 - 08.2023

Warehouse Order Picker

ABB Optical Group
02.2023 - 05.2023

Customer Service Representative

GMS Connect
06.2020 - 11.2021

Café Server

Calvary Chapel
06.2018 - 03.2020

High School Diploma -

Penn Foster
Diontre K. Byrd