Organized and dependable candidate successful at managing multiple priorities with a positive attitude with a willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Social Services Program Analyst
Philadelphia Department of Human Services
02.2015 - Current
Improving the Outcome for Children (IOC) Fiscal Implementation which includes reviewing Community Umbrella Agencies budget to ensure compliance with legal guidelines, contract principles, and DHS policies and procedures
Gather and prepare data according to RMTS
Develop methodology and sampling techniques for collecting time study information and documentation, both from DHS and CUA Internal; collect and analyze data; evaluate and present findings as they pertain to program or budget planning or to organizational quality control
Respond to inquiries regarding IOC administrative and financial policies and procedures via email and telephone
Develop processes and procedures as necessary to ensure the smooth implementation of IOC and to improve existing procedures related to the initiative
Perform related work as required.
Social Work Service Manager II
Philadelphia Department of Human Services
07.2004 - 02.2015
Multi-Disciplinary Team Investigator which included investigating Child Protect Services reports of repeat abuse and neglect of children and youth; investigating certified near fatalities and fatalities of children and youth within the City of Philadelphia; investigating Child Protective Services (CPS)/ General Protective Services (GPS) reports on families who are open with DHS/ CUA Services
Assessing and determining the needs of the child(ren) and/or families as it relates to child welfare
Obtaining Orders of Protective Custody to remove children from their homes if, in fact, the abuse and/or neglect presents a present, unmanageable threat to the child(ren) in the home
Intake Investigator which included investigating reports of abuse and/or neglect for children who are not currently open with the Department
Performing case management activities, assessing client and family needs, developing appropriate services and/or treatment plans
Providing ongoing counseling and referral services and/or determining appropriate placements for children
Work as a SWSM II involves more complex cases that require significant understanding and application of professional principles and departmental standards
Maintaining contact with individuals, their families, representatives of various private and public welfare agencies., representatives of professional and community groups, and the general public is a major part of the work performance as well as monitoring the progress or lack of with each family
Maintaining specific documentation in the time frames mandated; completing proper court reports and presenting efforts to the court for families who are involved in Family Court.
SCOH Worker
Life Skills Center
07.2002 - 07.2004
Provided needs-based services to families in an effort to prevent the placement of children in the home
Provided community resources to families based upon their assessment needs and recommendations
Monitored family's compliance or noncompliance with the Department of Human Services and Family Court
Ensured the continued safety of children within their home on a weekly basis
Arranged counseling, therapy, and/or parenting skills as needed
Maintained contact with community supports for the family as well as education and medical collaterals.
Education
Master of Social Work (concentration in Trauma) -
Widener University
Chester
05.2020
English, Bachelor of Arts -
Temple University
Philadelphia, PA
05.1999
Skills
Data Analysis
Strategic Planning
Policy and Procedure Enforcement
Goal-Oriented
Time Management
Multitasking and Organization
Emotional Intelligence
Critical Thinking
Interpersonal and Social Skills
Teamwork and Collaboration
Experience Highlights
Philadelphia Department of Human Services, Social Services Program Analyst, 02/2015, Present, Improving the Outcome for Children (IOC) Fiscal Implementation which includes reviewing Community Umbrella Agencies budget to ensure compliance with legal guidelines, contract principles, and DHS policies and procedures., Gather and prepare data according to RMTS., Develop methodology and sampling techniques for collecting time study information and documentation, both from DHS and CUA Internal; collect and analyze data; evaluate and present findings as they pertain to program or budget planning or to organizational quality control., Respond to inquiries regarding IOC administrative and financial policies and procedures via email and telephone., Develop processes and procedures as necessary to ensure the smooth implementation of IOC and to improve existing procedures related to the initiative., Perform related work as required.
Philadelphia Department of Human Services, Social Work Service Manager II, 07/2004, 02/2015, Multi-Disciplinary Team Investigator which included investigating Child Protect Services reports of repeat abuse and neglect of children and youth; investigating certified near fatalities and fatalities of children and youth within the City of Philadelphia; investigating Child Protective Services (CPS)/ General Protective Services (GPS) reports on families who are open with DHS/ CUA Services., Assessing and determining the needs of the child(ren) and/or families as it relates to child welfare., Obtaining Orders of Protective Custody to remove children from their homes if, in fact, the abuse and/or neglect presents a present, unmanageable threat to the child(ren) in the home., Intake Investigator which included investigating reports of abuse and/or neglect for children who are not currently open with the Department. Performing case management activities, assessing client and family needs, developing appropriate services and/or treatment plans., Providing ongoing counseling and referral services and/or determining appropriate placements for children., Work as a SWSM II involves more complex cases that require significant understanding and application of professional principles and departmental standards., Maintaining contact with individuals, their families, representatives of various private and public welfare agencies., representatives of professional and community groups, and the general public is a major part of the work performance as well as monitoring the progress or lack of with each family., Maintaining specific documentation in the time frames mandated; completing proper court reports and presenting efforts to the court for families who are involved in Family Court.
Life Skills Center, SCOH Worker, 07/2002, 07/2004, Provided needs-based services to families in an effort to prevent the placement of children in the home., Provided community resources to families based upon their assessment needs and recommendations., Monitored family's compliance or noncompliance with the Department of Human Services and Family Court., Endured the continued safety of children within their home on a weekly basis., Arranged counseling, therapy and/or parenting skills as needed., Maintain contact with community supports for the family as well as education and medical collaterals.
School District of Philadelphia, Literacy Intern Teacher, 09/2000, 09/2001, Worked closely and collaborated with a partner teacher in the construction and implementation of effective teachings for Kindergarten students from the main components under The Balance Literacy Program, Completed effective and efficient lesson plans.
Volunteer Experience
The Making Strides Against Breast Cancer Walk, 10/2007, Present
Human Services Program Director at Philadelphia Department Of Human ServicesHuman Services Program Director at Philadelphia Department Of Human Services
Account Clerk at City of Philadelphia – Department of Human Services, Office of Children and FamiliesAccount Clerk at City of Philadelphia – Department of Human Services, Office of Children and Families