DIOR KIBRIEEV
Los Angeles,CA
Summary
Experienced customer service professional with a proven track record of delivering exceptional customer support. Strong communication and problem-solving skills, with a focus on ensuring customer satisfaction. Proficient in handling inquiries, resolving issues, and providing service information. Dedicated to maintaining a positive customer experience and contributing to the success of the organization.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
LA BREA CIGARETTES
10.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
Zipline Instructor
NorthGate Resorts, Kittatinny Campground
07.2022 - 09.2022
- Safety briefing and instruction: Before participants embark on the zipline course, you conduct comprehensive safety briefings.
- Equipment preparation: Inspect and prepare the zipline equipment, ensuring that it is in excellent working condition and meets safety standards.
- Emergency response and risk management: In the event of an emergency or unexpected situation, I am trained to handle it efficiently.
Park Services
Northgate Resorts, Kittatinny Campground
05.2022 - 09.2022
- Groundskeeping and maintenance: Responsible for the overall upkeep of the park grounds.
- Facility management: Park services employees oversee the management of park buildings and facilities.
- Park programming and events: Depending on the park, you may assist in planning and organizing recreational programs, events, and educational activities.
Office Assistant
AkBars Insurance
06.2021 - 05.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Barista
Binkharts Coffee Shop
09.2020 - 04.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Education
Online Courses - Full Stack Development
Skill Factory
Los Angeles, CACourses - Courses of Communications
Yandex Practicum
New York, NY09.2022
Courses - Instructor in ZipLine
NorthGate Resorts
Barryville, NY05.2022
Skills
- Coffee Experience
- Uber Driver Experience
- Inventory Control
- Facilities Maintenance
- Barista Experience
- Interpersonal skills
- Groundskeeping
- Teamwork
- Computer skills
- Conflict Management
- HTML5
- Customer service
- Communication skills
Languages
Russian
Native or Bilingual
Persian
Native or Bilingual
English
Professional Working
Timeline
Shift Supervisor
LA BREA CIGARETTES
10.2022 - Current
Zipline Instructor
NorthGate Resorts, Kittatinny Campground
07.2022 - 09.2022
Park Services
Northgate Resorts, Kittatinny Campground
05.2022 - 09.2022
Office Assistant
AkBars Insurance
06.2021 - 05.2022
Barista
Binkharts Coffee Shop
09.2020 - 04.2021
Online Courses - Full Stack Development
Skill Factory
Courses - Courses of Communications
Yandex Practicum
Courses - Instructor in ZipLine
NorthGate Resorts
Similar Profiles
Jaisha LaurentJaisha Laurent
Office Manager at La Brea Medical Clinic Pain Mgmt Inc.Office Manager at La Brea Medical Clinic Pain Mgmt Inc.
Eduardo ZamoraEduardo Zamora
Lead Youth Development Professional at Boys and Girls Club of Brea-Brea, CALead Youth Development Professional at Boys and Girls Club of Brea-Brea, CA
Ryan FousheeRyan Foushee
Volunteer- Teacher's Assistant at Brea Olinda High School, Brea, CAVolunteer- Teacher's Assistant at Brea Olinda High School, Brea, CA