Marzabin Subhan
New York,NY
Summary
Dedicated and customer-focused professional with experience in banquet services, coffee shops, fast food, and retail sales. Skilled in fast-paced service environments, delivering exceptional customer experiences, and handling cash transactions with accuracy. Strong team player with expertise in inventory management, POS operation, food preparation, and merchandising. Proven ability to multitask, resolve customer concerns, and maintain high standards of service and cleanliness. Reliable, adaptable, and committed to efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Barista
La Brea Bakery
02.2019 - 03.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Crew Member
Dunkin' Donuts
05.2018 - 03.2020
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Trained new team members on procedures, customer service, and sales techniques.
Banquet Server
Ram Caterers
09.2015 - 06.2018
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Adhered to all health and safety regulations while serving food and beverages.
Skills
- Inventory management
- Team collaboration
- Cash handling
- Fast-paced service
- Time management
- Problem-solving
- Employee training
Timeline
Barista
La Brea Bakery
02.2019 - 03.2020
Crew Member
Dunkin' Donuts
05.2018 - 03.2020
Banquet Server
Ram Caterers
09.2015 - 06.2018
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