Dipendra Odari
Pittsburgh,PA
Summary
Highly motivated Information Technology graduate with a Associate degree in Information Science and Technology at Community College of Allegheny County. Pursuing a position in the IT field to utilize my skills and abilities and achieve professional growth while being resourceful, innovative,and flexible. Using my skills and knowledge to add valuable assets to your esteemed organixation as an active member.
Overview
4
4
years of professional experience
Work History
Information Technology Intern
Care Zone Home Care Agency
2023.06 - Current
- Responsible for installing and maintaining computer systems including software and hardware on desktops and laptops.
- Resolving internet and network access issues.
- Providing network printer support.
- Providing one-on-one technical assistance to our office employees as needed.
- Developing flyers, posters, advertisements, and videos for promotions.
- Resolving the issues with our caregivers' mobile app that we use for the electronic visit verification(EVV).
- Enhanced system efficiency by troubleshooting and resolving hardware and soft
- Enhanced system efficiency by troubleshooting and resolving hardware and software issues.
- Streamlined workflow processes for improved productivity through the implementation of IT solutions.
Cashier
Gas Station
2020.06 - 2020.11
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Education
Associate of Science - Computer And Information Systems Security
Community College of Allegheny County
Pittsburgh, PA05.2020
Skills
- Bilingual (Nepali, Hindi, English)
- Ability to develop and maintain collaborative relationships with peers
- Able to work under pressure
- Self-motivated with attention to details
- Problem solving
- Operating system
- Data Privacy
- Internet Applications
- Remote Desktop Connection
- Zoom/Microsoft Team/Skype
- MS Office Suite Applications
- Adobe Creative Cloud Software's
- Installing and updating computer hardware/software
- Troubleshooting
- Internet Security
Projects
- Prepared website prototype and recommendation for existing App/Website
- Business Analysis and website Recommendations for local business
- Develop a brand-new food delivery POS system
Timeline
Information Technology Intern
Care Zone Home Care Agency
2023.06 - Current
Cashier
Gas Station
2020.06 - 2020.11
Associate of Science - Computer And Information Systems Security
Community College of Allegheny County
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