Dipmala Gandhi

• As an Associate Banker at chase, I was responsible for providing customer service, handling transactions, building client relationships, and performing branch operations. This involves assisting customers with daily banking needs, opening new accounts, educating them on self-service technology, and performing tasks like cash handling and managing cash devices.

As a CVS Health Collections Representative include contacting customers about delinquent accounts, explaining billing issues and payment options, coordinating with insurance providers, and documenting all interactions.

As a customer service representative, I was responsible for handling customer inquiries about specialty mail-order prescriptions, managing enrollment and refills, addressing billing and insurance issues like copayments and prior authorizations

As a Rue 21 Assistant Store Manager I was responsible for supporting the Store Manager in day-to-day operations, driving sales, managing payroll and providing exceptional customer service. The role also involves helping to recruit and train, managing cash control, and supporting loss prevention efforts.

As an accounts payable and receivable specialist managing both accounts payable (AP) and accounts receivable (AR) by processing invoices, handling payments, reconciling accounts, and maintaining financial records.