Summary
Overview
Work History
Education
Skills
Traits
Languages
Timeline
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Guadalupe Villarreal

Atlanta,GA

Summary

Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Associate Banker

Chase Bank JP Morgan
09.2014 - 01.2025
  • Maintained cash drawer and balanced transactions at the end of each shift, adhering to bank policies.
  • Provided excellent customer service by addressing inquires, resolving issues, and offering banking solutions.
  • Trained and mentored new hires on bank procedures, policies, and customer service standards.
  • Assisted clients with opening accounts, providing guidance on available products and services.
  • Supported clients in applying for credit cards, evaluating eligibility and processing applications.
  • Referred clients to Relationship Bankers for specialized financial services and support.

Non-Certified Caregiver

Brookdale Senior Living
08.2012 - 08.2014
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided safe mobility support to help patients move around personal and public spaces.

Education

Richland College
Dallas, Texas

Skills

  • Customer Service-oriented
  • Attention to Detail
  • Problem Solver
  • Process-oriented
  • Interpersonal communication

Traits

  • Adaptability
  • Integrity
  • Willingness to learn
  • Compassionate
  • Flexible

Languages

English
Spanish

Timeline

Associate Banker

Chase Bank JP Morgan
09.2014 - 01.2025

Non-Certified Caregiver

Brookdale Senior Living
08.2012 - 08.2014

Richland College
Guadalupe Villarreal