Dirk Bellido
Marlborough,MA
Summary
A driven and result oriented professional with a degree in Business Management and diverse background in commercial loan administration, retail management and sales. Passionate about building strong client relationships and delivering exceptional customer service. Looking for a company to develop with and build on my skills.
Overview
10
10
years of professional experience
Work History
Sales Rep
Precise Touch Painting Corp
Waltham, MA
01.2024 - Current
- Maintained and nurtured client relationships, ensuring repeat business and high customer satisfaction.
- Negotiated and closed sales contracts with both residential and commercial clients.
- Provided exceptional customer service, addressing client concerns and ensuring their painting projects were completed to their satisfaction.
- Supervised job sites to ensure quality service.
- Generated new sales leads through cold calling and networking activities.
Commercial Loan Administrator
Main Street Bank
Marlborough, MA
03.2023 - 11.2023
- Provided exceptional customer service by developing professional relationships with clients.
- Consistently followed up with customers to complete documents related to their loan status in a timely manner.
- Collaborated with loan officers on client applications to best meet the customer's needs.
- Utilized Excel and Microsoft Teams daily.
- Trained other staff on computer-based systems.
- Maintained excellent records, both digitally and physically.
- Handled confidential financial information with the utmost discretion.
- Prepared loan documents such as promissory notes, security agreements, and repayment schedules.
Store Manager
Sherwin Williams
Lexington, MA
07.2021 - 11.2022
- Opened over 100 new accounts with a line of credit.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Worked directly with the store Sales Representative to foster relationships with contractors and homeowners
- Managed inventory tracking and physical inventory counts to minimize loss.
- Managed store employees and created store schedules
- Proactively engage with existing and new customers to identify and present tailored opportunities, driving increased sales and customer loyalty
- Controlled inventory intake and output of products
- Teamed up with the store team to problem-solve customer service-related issues
- Interviewed, hired, and trained employees
Assistant Manager
Sherwin Williams
Waltham, MA
06.2019 - 01.2021
- Provided customers with in-depth knowledge of products and services at the store.
- Worked as a part of a strong managerial team, collaborating with other employees to increase sales.
- Assisted in organizing and cleaning the stockroom.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Recycle Worker
Genzyme
Framingham, MA
08.2014 - 08.2016
- Maintain a clean and healthy facility by following the tasks assigned by the institution.
- Ensured that the proper safety equipment/clothing was used prior to sanitizing labs.
- Developed and implemented safety protocols to ensure compliance with health and safety regulations.
Server
New Horizons
Marlborough, MA
08.2014 - 08.2015
- Served residents of the retirement home in the facility's dining area.
- Provided personalized customer service to residents, to provide the best experience for everyone.
- Worked as a team with other dining room employees.
- Abided by the sanitary and food-related rules and regulations of the establishment.
Education
Bachelor of Business Management -
Bridgewater State University
Bridgewater, MA05.2019
Completed 2 years - prerequisites courses
MassBay Community College
Wellesley, MA08.2016
High School Diploma -
Marlborough High School
Marlborough, MA05.2014
Skills
- Bilingual in English and Spanish
- Experienced in Excel
- Experienced in teams
- Experienced in Word
- Proficient in Kronos timecard/scheduling system
- Account Management
- Account development
- Strong communication skills
- Strong interpersonal skills
- Customer service
- Organizing
- Teamwork
- Leadership
- Project management
- Lead Generation
Hobbies and Interests
- Soccer
- Basketball
- Gym
- Travel
- Restaurants
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Rep
Precise Touch Painting Corp
01.2024 - Current
Commercial Loan Administrator
Main Street Bank
03.2023 - 11.2023
Store Manager
Sherwin Williams
07.2021 - 11.2022
Assistant Manager
Sherwin Williams
06.2019 - 01.2021
Recycle Worker
Genzyme
08.2014 - 08.2016
Server
New Horizons
08.2014 - 08.2015
Bachelor of Business Management -
Bridgewater State University
Completed 2 years - prerequisites courses
MassBay Community College
High School Diploma -
Marlborough High School
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