Francisco A Natividad
El Paso
Summary
"Result-driven financial advocate with a proven track record of producing positive results in any position that is provided opportunity to succeed,along with the proven ability to learn quickly.
Overview
18
18
years of professional experience
Work History
Sales Rep
Conns Homeplus
11.2023 - 10.2024
- Advise client of product
- Enter sales order in system
Sales Rep
Homeworx Solutions
03.2022 - 08.2023
- Selling Home improvement products
- Closing sales agreements, navigate company app
Mortgage Loan Specialist
Highlight Technologies
11.2020 - 01.2022
- Assistance with processing of financing terms
- Assist client with loan mortgage inquiries
- Structuring document for approval with increase on loan amounts.
- Research of delinquent account.
CSR
SPECTRUM
11.2018 - 10.2020
- Customer service, up sell, navigate systems
- Determine install date
Account Manager
Rent a Center
02.2018 - 11.2018
- Customer services, communication with customers
- Tech support, billing support, set payment arrangements
- Resolve current account and delinquent accounts, provide options for payment arrangements.
Agent
Xerox
08.2015 - 12.2017
- Customer services, communication with customer
- Billing disputes past due amount, set payment arrangements
- Tech issue with the customer, walk thru set to program receiver issue, work with modem configuration
- Meeting monthly goals, system desktop troubleshooting
Manager/ Agent
Alorica
08.2008 - 01.2015
- Manage employees, submit payroll, assist with any escalated situations, report daily/lobby vd stats
- Deal with monitoring performance, coach on performance, floor support, report attendance
- Customer services, assistance with tech support, billing
- Communicate with customers regarding orders, comments, and complaints, meet daily/ monthly stats, sale product, product acknowledgment, remotely troubleshooting software for cell phones configurations on Iphone, androids and other cell manufactures
Loan officer
Capital Mortgage Solutions
05.2006 - 03.2008
- Process loans, assisting with client with loan summary
- Loan Structure assistance
- Work with sub prime lender, banks to determine best loan term for client
- Cold call customer to introduce assistance of debt consolidation
Education
General Educational Development -
El Paso, TXFocus Training -
San Diego, CaLeap Tactic Training -
El Paso, TXData Tech -
San Diego, CaSkills
- Word
- Excel
- Power point
- Spanish
- English
- PC hardware certified
- Net essential certified
- Working with FHA loan
- Conventional loan
- Government loan
- Make comps on properties
- Ordering title in escrow
- Ordering appraisals
Timeline
Sales Rep
Conns Homeplus
11.2023 - 10.2024
Sales Rep
Homeworx Solutions
03.2022 - 08.2023
Mortgage Loan Specialist
Highlight Technologies
11.2020 - 01.2022
CSR
SPECTRUM
11.2018 - 10.2020
Account Manager
Rent a Center
02.2018 - 11.2018
Agent
Xerox
08.2015 - 12.2017
Manager/ Agent
Alorica
08.2008 - 01.2015
Loan officer
Capital Mortgage Solutions
05.2006 - 03.2008
Focus Training -
Leap Tactic Training -
Data Tech -
General Educational Development -
Similar Profiles
Ted HarvestonTed Harveston
Cross Dock Manager at Conns HomePlusCross Dock Manager at Conns HomePlus
Erasmus ZollicofferErasmus Zollicoffer
Appliance/Tv Technician at Conns HomeplusAppliance/Tv Technician at Conns Homeplus
Norma DelgadoNorma Delgado
Collections Agent at Conns HomeplusCollections Agent at Conns Homeplus