Increased sales revenue by identifying and targeting high-potential accounts.
Expanded customer base through cold calling, networking, and relationship building.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Printer operator and manager
Norther martial arts supply( Queens, NY) and MACS(Long Island, NY)
01.2016 - 01.2022
Management Delegation, knowing how to lead a team to day to day challenges and business
Reviewing job orders to make the right adjustments to the printing machine
Handling production of the printed materials, including the printing and racking process, to ensure it meets the specifications and is ready on schedule
Cleaning the printing press and peripherals
Installing parts and supplies such as ink rollers, screens, printing plates and stencils according to the job specifications and blueprints.
Stocker
New golden wine and liquor
01.2018 - 01.2019
Packed and unpacked items to be stocked on shelves in the warehouse and storage yard
Monitored and validated all inventories, performed cycle count of all products, and performed monthly short-dated checks
Maintained and accounted for all items at the appropriate location in the warehouse and rotated stock as required
Identified and delivered various raw materials for production; performed quality checks according to company policies and procedures
Designed and implemented a tracking system, which optimized inventory control procedures to an accuracy rate.
BarBack
Local pourhouse
11.2017 - 02.2018
Responsible for keeping bartenders supplied with ice, mixers, liquor and beer as well as clean glassware
Stocked and rotated coolers, maintained liquor room, prepared lounge for the next day's shift
Assisted with bottle service and bussing
Assisted the bartenders during rushes by serving drinks
Provided prompt, efficient, friendly, and quality service at all times.
Bus boy
OSP
07.2017 - 12.2017
Strong customer service skills for interacting with restaurant guests
Excellent communication and teamwork skills for conveying information to other staff members
Protects the establishment and guests by adhering to sanitation and safety policies
Supports waitstaff by setting up and replenishing condiment stands and busser stations
Closes dining facility by cleaning chairs and tables, sweeping and vacuuming floors, and removing trash from the facility
Strong attention to all detail
Constant multitasking and fast pace
Prepares dining room for guests by cleaning and clothing tables, setting decorations, service plates, and utensils.
Education
High School Diploma -
LaGuardia Community College of The City University of New York
Long Island City, NY
01.2020
Skills
Fluent in Spanish and English
Strong communication skills with team and customers
Great at multitasking and being fast paced
Make sure all work is to complete perfection
Heavy duty lifting
Client Service
Customer Service
Business Development
Sales Closing
Account Management
Customer Needs Assessment
Account Servicing
Account Development
Product Promotions
Relationship Building
Systems and Software Expertise
Cold-Calling
Adaptability
Multitasking
Emotional intelligence
Team collaboration
Goal setting
Self-motivation
References
Vin Soriano, 929-350-3196
José Fernando Caseres, 347-490-6029
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Rep
Macs Martial Arts
12.2023 - Current
Stocker
New golden wine and liquor
01.2018 - 01.2019
BarBack
Local pourhouse
11.2017 - 02.2018
Bus boy
OSP
07.2017 - 12.2017
Printer operator and manager
Norther martial arts supply( Queens, NY) and MACS(Long Island, NY)
01.2016 - 01.2022
High School Diploma -
LaGuardia Community College of The City University of New York