DIRK D BECKFORD
Black or African American (Not Hispanic or Latino)
Summary
Experienced supervisor with the ability to train and motivate staff to meet challenging performance targets and consistently satisfy customers with high-quality service. Focused on keeping the department efficient and cost-effective. Hardworking and reliable and focused on going above and beyond to support team and serve customers. Motivated to continue to learn and grow as a professional.
Overview
10
10
years of professional experience
Work History
Bus Operator
MTA Bus Company, Nyct Bus
12.2024 - 08.2025
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
RESIDENCE MANAGER
The Hawthorne Foundation
07.2022 - 03.2023
- I managed the daily operations for the worksite.
- Supervised, directed and monitored individuals with their activities individually and in groups.
- Coordinated, planned and assisted with social events and recreational activities for residents.
- Maintained dormitory and individual student files by creating and updating documentation.
- Enforced rules to maintain safety and security of individuals.
- Purchased supplies to meet needs of dorm resident living and safety.
YOUTH COUNSELOR
The Children's Village
03.2022 - 07.2022
- Established boundaries for the youth, including positive and negative behaviors
- Assisted troubled youth in developing life skills to handle daily and complex situations.
- Facilitated completion of all necessary program and agency paperwork to encourage timely, accurate records processing.
- Intervened in emergencies to de-escalate situations and advocate for patient needs.
STOCK ASSOCIATE
Saphora
08.2015 - 09.2016
- Helped merchandiser execute seasonal floor changes.
- Inventoried merchandise and reordered to replenish low stock.
- Positioned products on shelves and used promotional displays to improve product visibility.
- Replenished new items and restocks to keep displays full for customers.
- Dusted and wiped shelves to maintain clean appearance.
Education
BACHELOR OF ARTS - ENGLISH
Mercy University
Dobbs Ferry, NY05.2004
Skills
- Train staff
- Analytical thinking
- Maintained facility
- Planning
- Problem-solving
- Creative thinking
- Teamwork
LANGUAGES
English, Fluent
Timeline
Bus Operator
MTA Bus Company, Nyct Bus
12.2024 - 08.2025
RESIDENCE MANAGER
The Hawthorne Foundation
07.2022 - 03.2023
YOUTH COUNSELOR
The Children's Village
03.2022 - 07.2022
STOCK ASSOCIATE
Saphora
08.2015 - 09.2016
BACHELOR OF ARTS - ENGLISH
Mercy University
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