Dishel Rainey
Las Vegas
Summary
Detail-oriented DMV Service Technician with a proven track record at Smog Plus DMV Services, excelling in vehicle emissions compliance and customer service. Skilled in data entry and documentation, I enhance operational efficiency while fostering strong client relationships. Recognized for training new staff and implementing best practices to ensure high-quality service delivery.
Overview
11
11
years of professional experience
Work History
DMV Service Tech/Smog Technician
Smog Plus DMV Services
Las Vegas,NV
07.2021 - Current
- Detail-oriented and highly organized operations professional with experience supporting title and registration processing, workflow coordination, customer service, and compliance-driven environments. Skilled in managing high-volume administrative tasks, maintaining accuracy in documentation, and collaborating with internal and external customers to improve efficiency and productivity. Knowledgeable in multi-state DMV processes, standard operating procedures, and quality assurance practices. Recognized for maintaining confidentiality, meeting deadlines, and supporting smooth day-to-day operations.
- Conducted inspections and tests on vehicles, identifying issues and recommending necessary repairs.
- Provided excellent customer service by clearly explaining the process and addressing client concerns.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship.
Main Cage Cashier
Boulder Station Hotel and Casino
Las Vegas, NV
06.2015 - 07.2021
- Processed cash transactions efficiently, ensuring accuracy and compliance with casino regulations.
- Managed customer inquiries and resolved issues to enhance guest satisfaction and loyalty.
- Trained new cashiers on operational procedures and best practices for transaction handling.
Education
High School Diploma -
Sparks High School
Sparks, NVSkills
- DMV Services and Vehicle Registration Specialist
- Licensed Doc Prep state of NV
- Microsoft Office Suite
- Data Entry Systems
- CRM & Workflow Platforms
Recordkeeping & Documentation - Notary Public — State of Nevada
- Licensed NV state Smog Technician
- Great Customer Service and willingness to learn
Languages
Spanish
Professional Working
Timeline
DMV Service Tech/Smog Technician
Smog Plus DMV Services
07.2021 - Current
Main Cage Cashier
Boulder Station Hotel and Casino
06.2015 - 07.2021
High School Diploma -
Sparks High School