Dishun Griffith
New York,NY
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Parts Authority
Brooklyn, NY
08.2020 - 05.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Carried heavy trays, packages and boxes from delivery vehicle to areas designated by customers.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Fostered positive working relationships with regular customers.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Adhered to safe lifting techniques to avoid injuries.
- Read maps, followed oral and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Evaluated products for damage prior to drop-off and documented reasons for returns.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Managed customer inquiries and complaints in polite and professional manner.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Kept detailed records of deliveries and money received from customers.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Minimized company liability and risks to loads by obeying traffic laws.
Education
Associate of Arts - Graphic Design
04.2017
Skills
- Heavy hauling
- Safe driver training
- Knowledge of state roads and highways
- Map reading and navigation skills
- Logistics Knowledge
- Familiarity with DOT Regulations
- GPS and Route Planning
- Strong Math Aptitude
- Safety-conscious
- Vehicle inspections
- Customer Response
- Map Reading Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Delivery Driver - Parts Authority
08.2020 - 05.2023
Wood Tobe-Coburn School - Associate of Arts, Graphic Design