Di Stasi Connie
Highland,NY
Summary
Driven professional with a strong focus on customer service, relationship building, and operational efficiency. Proven track record in managing operations and enhancing client satisfaction.
Results-oriented sales manager known for developing strategic plans that enhance market reach and optimize team performance. Strong communication skills and attention to detail contribute to building lasting client relationships.
Overview
10
10
years of professional experience
Work History
Business Owner
Last Minute Mom Creations
Highland,NY
01.2023 - Current
- Developed and implemented marketing strategies to enhance brand visibility and customer engagement.
- Managed day-to-day operations, ensuring efficient workflow and high-quality service delivery.
- Oversaw inventory management, optimizing stock levels to reduce costs and increase profitability.
- Analyzed sales data to identify trends, inform product offerings, and drive revenue growth.
- Cultivated relationships with suppliers to negotiate favorable terms and improve supply chain efficiency.
- Trained and mentored new staff on operational processes and customer service standards.
Administrative Office Manager
Hart Water
Lake Katrine, NY
01.2021 - 09.2024
- Streamlined office operations by implementing efficient scheduling and resource allocation.
- Developed and maintained filing systems for improved document retrieval and organization.
- Led team meetings to enhance communication and align departmental goals with company objectives.
- Created a welcoming office environment by maintaining clean, organized spaces for staff use.
- Updated reports, managed accounts, and generated reports for company database.
- Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
- Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated events and meetings, resulting in seamless execution and positive attendee experiences.
- Created new employee handbook, IT policies and disaster recovery procedures.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Sales Manager
Sprout Creek Farm
Poughkeepsie, NY
08.2016 - 05.2020
- Analyzed market trends to identify new business opportunities and drive revenue growth.
- Developed and implemented strategic sales plans to enhance market reach and drive revenue growth.
- Established key performance indicators to track sales effectiveness and optimize team performance.
- Mentored junior sales staff, fostering skill development and enhancing overall team productivity.
- Collaborated with marketing to refine messaging based on customer insights and market feedback.
- Created competitive pricing structures that aligned with company objectives while maintaining profit margins.
- Streamlined sales processes, resulting in improved efficiency and productivity.
- Established strong relationships with key clients, fostering loyalty and repeat business.
Education
High School Diploma -
Highland Highschool
Highland, NY06-1999
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Relationship building
Timeline
Business Owner
Last Minute Mom Creations
01.2023 - Current
Administrative Office Manager
Hart Water
01.2021 - 09.2024
Sales Manager
Sprout Creek Farm
08.2016 - 05.2020
High School Diploma -
Highland Highschool