DITLIND GIZHA

Greet and assist customers in the showroom and through digital inquiries, building rapport and guiding them through the car-buying process.

Help customers find the right vehicle by understanding their needs and demonstrating vehicle features and options.

Provide pricing, financing, and trade-in information, and negotiate deals in collaboration with the sales manager to close sales.

Create and manage online vehicle listings and social media marketing to generate leads and attract customers.

Utilize CRM tools to follow up with leads, maintain customer relationships, and ensure a high level of customer satisfaction.

Assist with trade-in appraisals and ensure smooth delivery and after-sales support to build long-term client loyalty.

Oversaw daily front-of-house operations to ensure smooth service and a welcoming environment for guests.

Managed and trained FOH staff, including hosts, servers, and bussers, to deliver excellent customer service.

Handled guest inquiries, resolved complaints, and ensured a positive dining experience.

Coordinated seating arrangements and waitlists to optimize table turnover and minimize wait times.

Assisted with scheduling and staff shifts to ensure adequate coverage during peak hours.

Maintained cleanliness and compliance with health and safety standards in the dining area.

Assisted customers in selecting vehicles and provided information on features, pricing, and financing options.

Conducted test drives and explained vehicle benefits to help customers make informed decisions.

Managed online listings and marketing campaigns to generate leads and increase showroom traffic.

Utilized CRM tools to follow up with leads and maintain strong customer relationships, resulting in high customer satisfaction.

Managed daily front-of-house operations to ensure smooth service and a positive dining experience.

Supervised and supported FOH staff, including servers and hosts, to maintain high service standards.

Addressed customer inquiries and resolved any issues to ensure guest satisfaction.

Assisted with scheduling, training new employees, and maintaining a clean and welcoming environment.