Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Kern

Riverton,IL

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.


Overview

24
24
years of professional experience

Work History

Office Worker

Illinois Secretary Of State
12.2024 - Current

Data entry for electronic titles, answer emails, and any special projects given by management.

Office Worker

Illinois Secretary Of State
10.2022 - Current

Completed clerical tasks such as filing, copying, and distributing mail.

Input data into spreadsheets and databases.

Reviewed files, records and other documents to obtain information to respond to requests.

Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Increased office efficiency by organizing and maintaining a well-structured filing system.

Office Manager

66 Chiropractic Inc.
02.2018 - 10.2022

Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.

CNA

Concordia Village
10.2012 - 04.2018

Assisted patients with daily living activities, promoting independence and dignity.

Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Enhanced patient satisfaction by providing compassionate and attentive care.

Ensured prompt response to call lights, addressing patient needs in a timely manner.

Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

CNA

Memorial Home Health Services
12.2007 - 12.2009

Assisted patients with daily living activities, promoting independence and dignity.

Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.

Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

CNA

Sunny Acers
12.2005 - 12.2007

Assisted patients with daily living activities, promoting independence and dignity.

Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Enhanced patient satisfaction by providing compassionate and attentive care.

Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

Cashier

Big Lots
10.2004 - 12.2005

Greeted customers entering store and responded promptly to customer needs.

Welcomed customers and helped determine their needs.

Worked flexible schedule and extra shifts to meet business needs.

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cashier

IGA Grocery
10.2002 - 10.2004

Greeted customers entering store and responded promptly to customer needs.

Welcomed customers and helped determine their needs.

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Improved store atmosphere with thorough and prompt cleaning of checkout area.

Used POS system to enter orders, process payments and issue receipts.

Food Server

Illinois State Fair
08.2001 - 08.2001

Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.

Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.

Enhanced customer satisfaction by providing efficient and friendly food service.

Managed cash register accurately, ensuring proper handling of transactions and tips.

Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.

Education

Medical Billing Specialist, HCPCS, CPT, ICD 10, Medical Terminology, Anatomy and Physiology, Insurance, Billing -

MTI School
05.2018

Certified Nursing Assistant, CPR and AED -

LLCC
05.2004

High school Diploma, Microsoft Word, Power Point, Excel -

Ashworth High School Online
05.2018

Skills

  • Audit
  • Customer service
  • Data entry
  • Excel
  • Emails
  • Fax and copier operation
  • Filling
  • Insurance billing
  • Janitorial responsibilities
  • Medical charting
  • Medication supervision
  • Microsoft Word
  • Power Point
  • Office management
  • Patient care
  • Prior authorizations
  • Quickbooks
  • Scheduling
  • Taking vital signs
  • Transferring patients
  • Use of Office Ally
  • Verbal communication
  • Written communication

Timeline

Office Worker

Illinois Secretary Of State
12.2024 - Current

Office Worker

Illinois Secretary Of State
10.2022 - Current

Office Manager

66 Chiropractic Inc.
02.2018 - 10.2022

CNA

Concordia Village
10.2012 - 04.2018

CNA

Memorial Home Health Services
12.2007 - 12.2009

CNA

Sunny Acers
12.2005 - 12.2007

Cashier

Big Lots
10.2004 - 12.2005

Cashier

IGA Grocery
10.2002 - 10.2004

Food Server

Illinois State Fair
08.2001 - 08.2001

Medical Billing Specialist, HCPCS, CPT, ICD 10, Medical Terminology, Anatomy and Physiology, Insurance, Billing -

MTI School

High school Diploma, Microsoft Word, Power Point, Excel -

Ashworth High School Online

Certified Nursing Assistant, CPR and AED -

LLCC