D'Ivery Ruffin
New Orleans,La
Summary
Qualified office manager with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Manager
Einstein Charter School
Village De L'est
07.2023 - Current
- Coordinated daily operations to ensure efficient school administrative functions.
- Implemented office procedures that enhanced workflow and improved team collaboration.
- Managed inventory of supplies, ensuring availability for staff and students' needs.
- Developed training materials for new hires, fostering effective onboarding processes.
- Oversaw scheduling and logistics for school events, optimizing resource allocation.
- Streamlined communication channels between faculty, parents, and administration to enhance engagement.
- Led initiatives to improve office technology usage, increasing overall efficiency in operations.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Completed bi-weekly payroll for 58 employees.
Paraprofessional
Einstein Charter School
Village De L'est
10.2017 - 05.2023
- Get materials and equipment ready to help teachers prepare for class
- Reinforce lessons by reviewing material one-on-one and in small groups with students
- Supervise students during lunch or recess, as well as in between classes or on field trips
- Assist students who need additional help learning a specific concept
- Serve as a guide in instructing students on proper classroom behavior
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
Site Director
Community Works
New Orleans
08.2015 - 05.202
- Develop and maintain relationships with program partners and instructors
- Secure the appropriate tools and supplies for each program
- Plan, schedule and organize all area level meetings and events
- Act as team lead for programmatic issues and respond accordingly
- Ensure that all area programs meet After School Matters program quality expectations
- Conduct regular program site visits including programmatic observations as set forth by the annual observation plan
- Provide management and leadership to programs
- Ensure that all area programs meet After School Matters program quality expectations
- Maintain program database ensuring the completion of all program observations, impact statements, instructor reports, instructor surveys and teen surveys and collection of any, and all, relevant documentation
- Implemented safety protocols, maintaining a secure work environment for staff and visitors alike.
- Improved customer satisfaction ratings by addressing concerns promptly and implementing feedback-driven improvements.
- Performed continuous evaluations of student and staff successes and failures, and implemented improvement plans.
Sales Associate
Citi Trendz
New Orleans
02.2014 - 09.2016
- Computed sales prices, total purchases and received and processed cash or credit card payments
- Maintained knowledge of current sales, promotions and policies regarding payment and exchanges of security practices
- Delivered exceptional customer service, fostering repeat business and enhancing store reputation.
Education
No Degree - Biological Sciences
Southern University And A&M College
Baton Rouge12-2006
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Customer service
- Data entry
- Payroll processing
Certification
Cpr Certified
Timeline
Office Manager
Einstein Charter School
07.2023 - Current
Paraprofessional
Einstein Charter School
10.2017 - 05.2023
Site Director
Community Works
08.2015 - 05.202
Sales Associate
Citi Trendz
02.2014 - 09.2016
No Degree - Biological Sciences
Southern University And A&M College