Divian Gallardo
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Personal Shopper
HEB Grocery Store
Pharr
2023.11 - Current
- Assisted customers in selecting products based on preferences and dietary needs.
- Organized shopping lists to ensure efficient product retrieval and customer satisfaction.
- Communicated with store personnel to locate items and address customer inquiries.
estore curbie
HEB Grocery Store
Pharr
2023.03 - 2023.11
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Customer Service Assistant
HEB Grocery Store
San Juan
2022.08 - 2023.03
- Assisted customers with product inquiries and service requests.
- Processed transactions accurately at the cash register.
- Maintained cleanliness and organization in the store environment.
Host
Dennys Diner
San Juan
2022.05 - 2022.12
- Greeted and seated customers promptly upon arrival.
- Coordinated waitlists and table assignments to optimize seating flow.
- Informed patrons of daily specials and menu changes to enhance dining experience.
Education
PSJA
San Juan, txAssociate of Arts - Education
South Texas College
McAllen, TX 2020.01 - 2022.05
Some College (No Degree) - Education
The University of Texas Rio Grande Valley
Edinburg, TXSkills
- fast paced environment
- fast learner
- team worker
- work well under pressure
- bilingual communication
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Personal Shopper
HEB Grocery Store
2023.11 - Current
estore curbie
HEB Grocery Store
2023.03 - 2023.11
Customer Service Assistant
HEB Grocery Store
2022.08 - 2023.03
Host
Dennys Diner
2022.05 - 2022.12
Associate of Arts - Education
South Texas College
2020.01 - 2022.05
PSJA
Some College (No Degree) - Education
The University of Texas Rio Grande Valley