Divian Gallardo
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Personal Shopper
HEB Grocery Store
Pharr
11.2023 - Current
- Assisted customers in selecting products based on preferences and dietary needs.
- Organized shopping lists to ensure efficient product retrieval and customer satisfaction.
- Communicated with store personnel to locate items and address customer inquiries.
estore curbie
HEB Grocery Store
Pharr
03.2023 - 11.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Customer Service Assistant
HEB Grocery Store
San Juan
08.2022 - 03.2023
- Assisted customers with product inquiries and service requests.
- Processed transactions accurately at the cash register.
- Maintained cleanliness and organization in the store environment.
Host
Dennys Diner
San Juan
05.2022 - 12.2022
- Greeted and seated customers promptly upon arrival.
- Coordinated waitlists and table assignments to optimize seating flow.
- Informed patrons of daily specials and menu changes to enhance dining experience.
Education
PSJA
San Juan, txAssociate of Arts - Education
South Texas College
McAllen, TX 01.2020 - 05.2022
Some College (No Degree) - Education
The University of Texas Rio Grande Valley
Edinburg, TXSkills
- fast paced environment
- fast learner
- team worker
- work well under pressure
- bilingual communication
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Personal Shopper
HEB Grocery Store
11.2023 - Current
estore curbie
HEB Grocery Store
03.2023 - 11.2023
Customer Service Assistant
HEB Grocery Store
08.2022 - 03.2023
Host
Dennys Diner
05.2022 - 12.2022
Associate of Arts - Education
South Texas College
01.2020 - 05.2022
PSJA
Some College (No Degree) - Education
The University of Texas Rio Grande Valley