Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rochelle Canamar Pina

Edinburg

Summary

As a recent graduate, I am eager and motivated to engage with a new occupation that will allow me to learn and gain new skills. I have professional and extensive experience in retail, personal shopping services and understanding client needs to then curate personal solutions to them. My skills, like effective communication, quick thinking, and seamless collaborative teamwork were learned from the interpersonal relationships that I cultivated with customers and fellow employees. I would like to bring that to another company that is willing to also teach me new ways of thinking, selling, attending, and multi-tasking.

Overview

4
4
years of professional experience

Work History

Personal Shopper

HEB Grocery Store
10.2024 - Current
  • Built strong client relationships through effective communication, and excellent service.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Sales Associate

Hot Topic Inc
11.2021 - 10.2024
  • Handled cash transactions efficiently while adhering to company cash handling policiess and became proficient in point-of-sale (POS) systems.
  • Developed visual merchandising strategies to enhance store presentation and drive foot traffic.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Knowledge of retail sales techniques and product promotion.
  • Maintained clean and organized sales floor, ensuring products were stocked and displayed neatly.
  • Collaborated with team members to meet sales goals and promote store promotions.
  • Assist management in completing inventory of store product.
  • Fostered a positive shopping experience by resolving customer inquiries and complaints promptly.

Line Cook, Cashier, Drive-Thru

Whataburger
07.2021 - 11.2021
  • Maintained a clean and organized kitchen workspace in compliance with health and safety regulations.
  • Collaborated with team members to ensure fast service during peak hours.
  • Assisted in training new kitchen staff.
  • Assisted with minor repairs and maintenance to ensure facility functionality.
  • Provided prompt and friendly service to customers in the drive-thru lane.
  • Accurately took orders and processed payments while ensuring order accuracy.
  • Inventory control for ingredients and equipment.

Education

High School Diploma -

Hybrid Schooling
Austin, TX
01.2021

Cosmetology Certificate -

Vogue College of Cosmetology
04.2024

Skills

  • Client relationship management
  • Order fulfillment
  • Point-of-sale systems
  • Visual merchandising
  • Customer service excellence

  • Time management
  • Conflict resolution
  • Health and safety regulations
  • Communication skills
  • Fast-paced environment adaptability

Timeline

Personal Shopper

HEB Grocery Store
10.2024 - Current

Sales Associate

Hot Topic Inc
11.2021 - 10.2024

Line Cook, Cashier, Drive-Thru

Whataburger
07.2021 - 11.2021

High School Diploma -

Hybrid Schooling

Cosmetology Certificate -

Vogue College of Cosmetology