Rosy Contreras
Houston,TX
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals, and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.
Overview
9
9
years of professional experience
Work History
Personal Shopper
HEB Grocery Store
07.2021 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Tracked substitutions and informed customers of changes.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
Cashier
Home Depot
01.2019 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Store Clerk
Stein Mart
01.2016 - 01.2019
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Addressed safety hazards promptly by keeping aisles clear of obstructions and cleaning spills quickly to prevent accidents.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
Houston, TX09.2025
Associate of Science - Nursing
Lone Star College
Houston, TX12.2022
Skills
- Task Prioritization
- Direct Patient Care
- Decision-Making
- Fast Learner
- Reliability and punctuality
- Assisting with mobility
- Adaptability in a fast-paced environment
- Patient Monitoring
- Patient Assessments
- Self-reflection
- Critical Thinking
Languages
Spanish
Native or Bilingual
Timeline
Personal Shopper
HEB Grocery Store
07.2021 - Current
Cashier
Home Depot
01.2019 - 07.2021
Store Clerk
Stein Mart
01.2016 - 01.2019
Bachelor of Science - Nursing
Chamberlain College of Nursing
Associate of Science - Nursing
Lone Star College
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