Divina D'Haiti
Lawton,Oklahoma
Summary
Passionate vocalist with 10 years of performance expertise. Accomplished in sight-reading sheet music, memorizing lyrics, singing complicated pieces and maintaining professional stage demeanor. Successful in harmonizing with others and singing dynamic solos.
Overview
9
9
years of professional experience
Work History
Retail Worker
AAFES
Fort Sill, OK
02.2023 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Led initiatives for improving store organization, resulting in increased efficiency during busy periods.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
Tutor
Reading Partners Tulsa
Tulsa, OK
02.2021 - 05.2021
- Assisted students in developing reading skills through individualized tutoring sessions.
- Monitored student progress and provided constructive feedback to enhance learning outcomes.
- Utilized educational software and tools to track student performance effectively.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Volunteer
Lawton Public Library
Lawton, OK
06.2017 - 08.2019
- Assisted patrons with locating and checking out library materials.
- Maintained cleanliness and orderliness of library spaces for optimal patron experience.
- Responded to inquiries, offering guidance on library services and policies effectively.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Bachelor of Music Education - Voice
Cameron University
Lawton, OK05-2028
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability
- Music theory
- Strong attention to detail
Timeline
Retail Worker
AAFES
02.2023 - Current
Tutor
Reading Partners Tulsa
02.2021 - 05.2021
Volunteer
Lawton Public Library
06.2017 - 08.2019
Bachelor of Music Education - Voice
Cameron University