Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Divine Alvarez

Clearwater,FL

Summary

Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Contract Health Insurance Agent

Health IQ - Texas
06.2022 - 12.2023


  • Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
  • Developed tailored health insurance plans to meet individualized client needs.
  • Provided comprehensive customer service to drive client satisfaction.

Contract Health Insurance Agent

TZ Insurance Solutions - Tampa, FL
09.2020 - 03.2021
  • Educated clients about health insurance coverage options, benefits and costs.
  • Developed and maintained client databases to track customer service interactions and evaluate service quality.
  • Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
  • Finalized sales and collected necessary deposits.

Wireless Specialist

T-ROC - Oldsmar, FL
12.2017 - 08.2018
  • Facilitate retail sales of cellular phones and wireless services to the general public while demonstrating outstanding customer service
  • Create additional sales opportunities through creative marketing campaigns and community involvement
  • Develop continuous and up-to-date knowledge of Russell Cellular and wireless products and services; demonstrate equipment capabilities
  • Handle daily store operations such as opening/closing, inventory control, cash management, and various office/administrative duties
  • Develop and monitor action plans for the accomplishment of daily/month sales goals

Education

High school diploma - undefined

Enterprise High school

Skills

  • Fast learner
  • Computer Operation
  • Insurance Sales
  • Cold Calling
  • Underwriting
  • Telemarketing
  • Cold calling
  • Insurance sales
  • IOS
  • Scripting
  • Sales
  • Typing
  • Windows
  • Customer service
  • Medical terminology
  • Software troubleshooting
  • Mac OS
  • Linux

Certification

Health Insurance License, 09/01/20, 03/01/25

Timeline

Contract Health Insurance Agent

Health IQ - Texas
06.2022 - 12.2023

Contract Health Insurance Agent

TZ Insurance Solutions - Tampa, FL
09.2020 - 03.2021

Wireless Specialist

T-ROC - Oldsmar, FL
12.2017 - 08.2018

High school diploma - undefined

Enterprise High school

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Divine Alvarez