Divine Ibarra
Casa Grande,AZ
Summary
Resourceful To-Go Specialist offering expertise in problem-solving, team work and excellent customer service. Adept at quickly learning new processes and dedicated to being hardworking. Proven track record of thriving in fast-paced environments and successfully managing multiple tasks at once.
Overview
2
2
years of professional experience
Work History
To-Go Specialist
Olive Garden
04.2022 - Current
- Follow all company policies and procedures to deliver quality work.
- Listen and respond to guest requests and forwarded necessary information to superiors.
- Interpret guest needs and introduce services to fit specific requirements.
- Provide friendly, courteous service to create memorable moments for guests.
- Operate cash register for cash and credit card transactions with excellent accuracy levels.
- Greet guests entering restaurant and respond promptly to guest needs.
- Work closely with shift manager to solve problems and handle guest concerns.
- Deliver catering orders and supplies for on-time set-ups.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Work effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Use critical thinking to break down problems, evaluate solutions and make decisions.
Team Member
Chick-fil-A
07.2021 - 04.2022
- Greeted customers entering and responded promptly to customer needs.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
Education
Associate of Science - Science
Central Arizona College
Coolidge, AZ05.2024
Veterinary Assisting
Central Arizona Valley Institute of Technology
Coolidge, AZ05.2021
High School Diploma -
Vista Grande High School
Casa Grande05.2021
Skills
- Phone Calls
- Financial Transactions
- Food Quality Standards
- Team Performance Improvement
- Team Goals
- Guest Service
- Catering Deliveries
- Strategic Planning
- Cleaning and Organization
Timeline
To-Go Specialist
Olive Garden
04.2022 - Current
Team Member
Chick-fil-A
07.2021 - 04.2022
Associate of Science - Science
Central Arizona College
Veterinary Assisting
Central Arizona Valley Institute of Technology
High School Diploma -
Vista Grande High School