Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Candace Williams

Columbus,OH

Summary

Eligibility Specialist with extensive experience with the Department of Health and Human Services, recognized for exceptional productivity and efficient task management. Demonstrates strong leadership and multi-tasking abilities while handling high-demand caseloads. Skilled in communication, typing, problem-solving, and facilitating client navigation through complex eligibility processes and improving overall satisfaction. In addition, I have a strong gift in administration where I naturally thrive in organizing, execution, and managing details. These experiences have enhanced my ability to be a swift learner, initiative starter, and demonstrate adaptability while bringing creative insight to support new vision. Living up to the enthusiasm to both, lead and serve to deliver quality visions. Having the ability to observe the atmosphere and move ahead to support, solve the problem and bring solutions without being asked. Working above and beyond an Executive Assistant to bring forth the mission.

Overview

14
14
years of professional experience
3
3
Certifications

Work History

Eligibility Specialist

Department Health and Human Services
Southfield, USA
2021.09 - 2025.10
  • As a Eligibility Specialist my goal is to service customers by reviewing requests, eligibility, and application requirements; processing transactions; educating customers on services and alternative methods; and working with a sense of purpose, urgency, and accuracy for Michigan citizen.
  • To provide assistance for those in need through customer service and communication.

Nursing Assistant

Hurley Medical Center
Flint, USA
2011.05 - 2021.09
  • Reliable, service-focused nursing professional with excellent customer service to patients and visitors, patient-care and charting skills gained through ten years of experience as a CNA.
  • Compassionate and technically skilled in attending to patients in diverse healthcare settings through out the hospital.(Mother/Baby, Peds, Oncology, etc)

Education

Associates - Science

Mott Community College
Flint, MI
04.2010

Skills

  • Patient care and Safety
  • Microsoft Office
  • Customer communication
  • Phone calls
  • Multi-Tasking and Prioritize
  • Time Management
  • Customer Service
  • Client Call Center
  • HIPPA(Confidentiality)
  • High Case load Management
  • Self-Starting Independent Team Member
  • Client relationship management
  • Data entry
  • Problem solving
  • Scheduling appointments
  • Document scanning
  • Administrative tasks

Certification

Nurse Aide

Timeline

Eligibility Specialist

Department Health and Human Services
2021.09 - 2025.10

Nursing Assistant

Hurley Medical Center
2011.05 - 2021.09

Associates - Science

Mott Community College
Candace Williams