Summary
Overview
Work History
Education
Skills
Timeline
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Penelope Ellis

Scottsdale,AZ

Summary

Compassionate Eligibility Specialist studying for a Masters degree in Social Work. Driven to utilize 4 years of healthcare/administrative experience to contribute to a FT job in the Behavioral Health Services Industry. Supportive Eligibility Specialist with extensive application engagement and dedicated service skills.

Overview

13
13
years of professional experience

Work History

Eligibility Specialist

Centro Esperanzo
Mesa, AZ
07.2022 - Current

Assists clients in applying for Nutrition and Medical Assistance through DES. Assists client in applying for SSI and SSDI. Communicates with people from various cultures and backgrounds on application process.

Peer Support Specialist

Centro Esperanza
Mesa, AZ
09.2018 - 07.2022

Conducts home visits to clients, prepares for and designs Peer Support Groups. Client follow-up. Utilizes Microsoft Office and other resources for meetings and running Peer Support groups at an SMI Clinic.

Home Health Aide

Alarys Home Health Inc.
Scottsdale, AZ
09.2016 - 02.2020

Traveled to clients' homes to provide healthcare services and promote continuity of care. Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.

Behavioral Health Technician

CONCENTRIC Healthcare Staffing
Scottsdale, AZ
08.2018 - 10.2019

Duties included monitoring patients, vitals, holding groups, mentoring, one-on-one attention, meals, computer notes, and face-to-face meetings with mental health clients.

Certified Pharmacy Technician

APAC-Optum RX
Tucson, AZ
12.2011 - 08.2013

Worked with computerized and automated systems for dispensing medications and editing new patient profiles.

Education

Certified Nursing Assisant

Valley Vocational School
Tempe, AZ
2018

Peer Support Specialist Certificate

Lifewell
Mesa, AZ
2015

Bachelor of Science - Business Administration

University of the Pacific
Stockton, CA
1996

Skills

  • Current experienced as an Eligibility Specialist
  • 4 years working as a Peer Support at Centro Esperanza
  • Patient care
  • Peer Group facilitator
  • Patient-focused care
  • 10 years of administrative support
  • Prior experience in Clinical Research as an administrator
  • Additional experience in marketing and real estate
  • Mental health services
  • Communication skills
  • Social activity planning
  • Arranging transportation

Timeline

Eligibility Specialist

Centro Esperanzo
07.2022 - Current

Peer Support Specialist

Centro Esperanza
09.2018 - 07.2022

Behavioral Health Technician

CONCENTRIC Healthcare Staffing
08.2018 - 10.2019

Home Health Aide

Alarys Home Health Inc.
09.2016 - 02.2020

Certified Pharmacy Technician

APAC-Optum RX
12.2011 - 08.2013

Certified Nursing Assisant

Valley Vocational School

Peer Support Specialist Certificate

Lifewell

Bachelor of Science - Business Administration

University of the Pacific
Penelope Ellis