Summary
Overview
Work History
Education
Skills
Timeline
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Rae Holtzman

Allentown,PA

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

5
5
years of professional experience

Work History

Lead Sales Associate / Membership Specialist

Orangetheory Fitness
04.2023 - Current
  • Greet customers and help with product/store policy questions, selections, and purchases.
  • Organize store merchandise racks and displays to promote and maintain visually appealing environments.
  • Working closely with shift manager to solve problems and handle customer concerns.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Deliver energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Created social media content with consistent content and tone.

Dance Educator / Co-Artistic Director

Infiniti Dance Company
11.2020 - Current
  • Teaches and explains choreography by breaking down steps and demonstrating moves.
  • Plans routines for recitals and performances.
  • Promotes creative expression to encourage students to explore dance as art and self expression through movement.
  • Plans, prepares, and delivers lesson plans introducing students to a variety of dance techniques.
  • Adhere to studio guidelines and legal requirements.
  • Collaborates with colleagues to share ideas and resources to enhance student experience and success.
  • Works closely with students and parents to increase positive feedback from parents and boost overall student success.

Financial Coordinator/Orthodontic Treatment Coordinator

Freysmiles Orthodontics
01.2021 - 08.2021
  • Answered questions over phone and in-person regarding billing, scheduling and treatment.
  • Explained insurance benefits, fees and procedures to patients.
  • Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
  • Contacted insurance carriers to discuss policies and individual patient benefits.
  • Prepared patient X-rays and images for review by dentist.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for impressions.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Experience with ITero Scanner

NFL Cheerleader

Philadelphia Eagles
05.2019 - 05.2020
  • Attended all practices on time with positive demeanor and willingness to work hard.
  • Kept uniform clean, neat and well-maintained to present positive, professional image of the Philadelphia Eagles.
  • Participated in youth camps/clinics, fundraisers, and promotion events.
  • Maintained nutritious diet and solid exercise regimen to meet strict physical standards.
  • Entertained fans during games and at personal appearances.
  • Adapted quickly to changing game plans and strategies.
  • Made appearances and spoke on ESPN, Sports Podcasts, Good Morning America, & American Idol.

Education

Bachelor of Arts - Dance

The University of The Arts
Philadelphia, PA
05.2021

High School Diploma -

PA Cyber Charter School
Midland
06.2017

Skills

  • Effective Customer Communication
  • Customer Service / Greet Visitors
  • Team Leadership
  • Time Management
  • Sales and Marketing
  • Social Content Publishing/Planning
  • Computer Proficiency and Microsoft Office
  • Financial Management and Reporting
  • Office Administration
  • Phone Calls
  • Accounts Payable

Timeline

Lead Sales Associate / Membership Specialist

Orangetheory Fitness
04.2023 - Current

Financial Coordinator/Orthodontic Treatment Coordinator

Freysmiles Orthodontics
01.2021 - 08.2021

Dance Educator / Co-Artistic Director

Infiniti Dance Company
11.2020 - Current

NFL Cheerleader

Philadelphia Eagles
05.2019 - 05.2020

Bachelor of Arts - Dance

The University of The Arts

High School Diploma -

PA Cyber Charter School

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Rae Holtzman