Troy Montgomery
Philadelphia,PA
Summary
Hardworking and responsible employee. Dedicated to time management and customer service. Looking to work with a team that works hard in a professional environment.
Overview
15
15
years of professional experience
Work History
Sales Associate Specialist
PLCB
Philadelphia , PA
11.2006 - 01.2022
- Greeted customers and helped with product questions, selections and purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Diploma - College Prep
William Penn High School
Philadelphia, PA06.2004
Skills
- Stockroom Upkeep
- Self-Checkout Assistance
- Excellent Written and Verbal Communication
- Security Practices
- Store Layouts
- Effective Customer Communication
- Customer Service
- Store Opening and Closing
- Order Processing
- Organization Strategies
- Merchandise Receiving and Handling
- Inbound Customer Calls
- Strong Communication and Interpersonal Skills
- Building Customer Relationships and Loyalty
- Operational Efficiency
- Energy and Physical Stamina
- Time Management
- Stocking and Receiving
- Loss Prevention Goals Monitoring
- Ability to Lift 40 Pounds
- Client Needs Assessment
- Adaptable and Flexible
- Cash Handling
- Cash Register Operations
- Locating Merchandise
- Completing Purchases
- Product Recommendations
- Merchandising and Display
- Exceeding Customer Expectations
- Policy and Procedure Adherence
- Engaging with Diverse Customers
- Safety and Cleanliness Standards
- Available Nights, Weekends and Holidays
- Store Policies and Procedures
- Teamwork and Collaboration
- Suggestive Selling
- Item Ticketing and Pricing
- Policy Implementation
- POS System Operations
- Flexible Hours
- Item Scanning
- Retail Store Operations
- Productivity Performance
- Signage Changes
- Delivery Schedules
- Maintaining Clean Work Areas
- Merchandising
Timeline
Sales Associate Specialist
PLCB
11.2006 - 01.2022
Diploma - College Prep
William Penn High School
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