Dixie Allen
Summary
Dixie Allen is a detail oriented, organized business professional. She has a creative mind set and loves planning to make projects and ideas come to life. Her primary focus is project management and business administration. She is very easy going, has a great sense of humor and flexible to fit company culture and needs.
Overview
6
6
years of professional experience
Work History
EXECUTIVE ADMINISTRATOR
OMEGA BROADCAST AND CINEMA
06.2023 - 09.2023
- Responsible for organizing and scheduling vice presidents emails, meetings, events and schedule.
- Created quotes and invoices for new and existing customers.
- Utilized Quickbooks and Excel for maintaining accounts payable balances and sales statuses.
- Answered phone calls for executives.
- Data and price entry for new equipment sales and purchasing.
- Shipping and logistics management for new orders.
Coordinated events for showings of new AV equipment for customers. - Processing online customer orders with Big Commerce.
- Identifying and resolving any billing and pricing discrepancies.
- Developed monthly reports.
- Served as executive staff liaison to several committees.
OPERATIONS COORDINATOR /ACCOUNT EXECUTIVE
CLOUD STORE LLC
10.2022 - 06.2023
- Promoted to Operations Coordinator January 2023.
- Worked through Cloud Store CRM to keep track of customer status for sales reps.
- Provided support to sales reps.
- Tracked customer status in sales process in Airtable.
- Communicated and scheduled with shipping vendors for pick up and delivery.
- Provided shipping quotes to sales reps as needed.
- Formatted and completed financial paperwork and documents for customers to sign and return.
- Communicated with customers to receive proper documentation for closing the sale.
- Confirmed wire instructions with bank and vendors.
- Created invoices and utilized Airtable for documentation.
Utilized drop box for creating documents for signatures needed. - Ensured sales team met their monthly quota as a whole.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Contacted interested customers through Cloud Store CRM.
- Sourced heavy machinery per customers request.
- Presented found machinery to customer with pricing and shipping details.
- Met monthly quota for sales.
- Customer service and support.
- Updated customer throughout the entire sales process as the main point of contact.
- Attended weekly sales meetings and training.
PROJECT ADVISOR
WILSON ROOFING COMPANY
05.2021 - 10.2022
- Managed the day-to-day operations as well as building and maintaining customer relations.
- Provided customer service and solutions to specific situations and needs resolving any issues in a
timely manner to complete the sale. - Ensured that signed contracts are communicated to all relevant parties to provide contract visibility
and awareness, interpretation to support implementation. - Researched and maintained accounts to provide contract resolution for closing the sale.
- Maintained client relationships.
- Planned, organized, directed and or performed field sales.
- Contracts, Drafting, Evaluation, Negotiation and Execution: Non-Disclosure Agreements, Sales / Purchasing Agreements.
- Utilized Roof Snap for scaling amount of materials needed for project completion.
- Analyzed progress of projects and maintained current records with latest information.
- Advised clients on various elements of project and offered support to quickly resolve issues.
NEWS PRODUCTION CONTROL OPERATIONS
KEYE TV / CBS AUSTIN
08.2019 - 07.2021
- Managed and monitored both CBS and Telemundo playlists.
- Counted the news anchors and production crew in and out of live segments with director.
- Added titles, bugs and sponsors to the screen during live newscasts.
- Utilized Media Prep for video curation and ingestion into the media server.
- Assisted engineering with troubleshooting, IT support and satellite coordination for recording
segments. - Monitored video and audio, spot-checks, closed captioning, promotions, paid programs, network
shows and reporting any errors with discrepancy broadcast software. - Managed media traffic logs and evaluated metadata for automation efficiency.
Worked alongside with promotions and news production departments with adding new promos into
the daily playlist and scheduling. - Supervised production planning while using appropriate tools and analysis for smooth production output.
- Informed management or production challenges or obstacles and suggested actionable solutions.
PHOTOGRAPHER
THE PICTURE PEOPLE
10.2017 - 07.2018
- Scheduled and checked in clients for photo shoots.
- Maintained studio equipment, lights, back drops, digital camera, and props.
- Directed and positioned clients into poses for photo variety.
- Uploaded, cropped and edited photos in Photoshop and Lightroom for presentation and sale.
- Presented the photos to client in a slide show then picked photo package.
- Completed the sale, then printed, framed and uploaded digital photos on the USB drive.
- Called clients for pick-up of photo package.
Advertised photo package deals on social media via Facebook and Instagram. - Planned and prepared for on-location and studio shoots.
- Leveraged camera gear and equipment to express creative vision.
- Leveraged mechanical mounting systems to improve focus and image stability.
- Collaborated with other photographers and videographers to capture special events.
- Assisted clients with creative ideas for photography needs.
Education
Bachelor of Arts - Digital Marketing And Media
The Institute of Art Kansas City
Kansas City, MO12.2016
Skills
- Foundations of Project Management Certification 2024
- Microsoft Excel Certificate 2024
- Quickbooks
- Planning and Budgeting
- Initiating Projects
- Billing and Accounting
- Communication
- Organization
- Customer Service
- Sales and Team Building
- Multi-task Management
- Documentation Management
- Project Assistance
- Data Entry
Timeline
EXECUTIVE ADMINISTRATOR
OMEGA BROADCAST AND CINEMA
06.2023 - 09.2023
OPERATIONS COORDINATOR /ACCOUNT EXECUTIVE
CLOUD STORE LLC
10.2022 - 06.2023
PROJECT ADVISOR
WILSON ROOFING COMPANY
05.2021 - 10.2022
NEWS PRODUCTION CONTROL OPERATIONS
KEYE TV / CBS AUSTIN
08.2019 - 07.2021
PHOTOGRAPHER
THE PICTURE PEOPLE
10.2017 - 07.2018
Bachelor of Arts - Digital Marketing And Media
The Institute of Art Kansas City