Dixie Bernardo
Auburn,WA
Summary
Dynamic sales leader with a proven track record at Orange Theory Fitness, excelling in sales strategy development and team training. Enhanced customer satisfaction through effective relationship building and innovative merchandising, driving significant sales growth. Strong leadership skills fostered a positive work environment, empowering associates to achieve their goals and improve performance.
Overview
26
26
years of professional experience
Work History
Sales Associate Supervisor
Orange Theory Fitnesx
08.2023 - Current
- Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.
- Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
- Spearheaded special events within the store such as promotional launches or holiday festivities that engaged both employees and clientele alike.
- Conducted regular performance reviews for sales associates, setting clear expectations and goals for professional growth and development.
- Conducted regular inventory audits to maintain accurate stock levels and minimize shrinkage due to theft or damage.
- Mentored junior sales associates to improve their selling techniques, resulting in higher individual performance.
- Created a positive work environment with clear communication, team building activities, and consistent recognition of achievements.
Logistics Manager
FedEx Networks
09.1999 - 02.2023
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Education
Bachelor Of Administration - Logistics And Supply Chain Management
University of Phoenix
Phoenix, AZ06.2011
Timeline
Sales Associate Supervisor
Orange Theory Fitnesx
08.2023 - Current
Logistics Manager
FedEx Networks
09.1999 - 02.2023
Bachelor Of Administration - Logistics And Supply Chain Management
University of Phoenix
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