Jovanna Reyes
Oxnard,CA
Summary
Responsible and detail oriented, experience in cash handling, register reconciliation, and customer service. Ability to manage financial transactions accurately accurately, while maintaining strong relationships with customers. Eager to contribute reliability and attention to detail.
Overview
1
1
year of professional experience
Work History
Sales Associate Supervisor
Steve Madden
Camarillo, CA
01.2025 - Current
- Supervised daily sales operations, ensuring optimal customer service and team performance.
- Trained and mentored new sales associates on product knowledge and sales techniques.
- Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
- Conducted regular performance reviews for sales associates, setting clear expectations and goals for professional growth and development.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Propelled market share to surge ahead of competitors and earn #Number ranking.
- Processed debit and cash transactions, and verifying totals of cash drawers to be balanced.
- Monitored store opening and store closing procedures, including cash audits and deposits.
Education
Master of Arts - Elementary Education
Oxnard College
Oxnard, CAHigh School Diploma -
Channel Islands Highschool
Oxnard, CA06.2024
Skills
Loss Prevention Awareness
POS system
Attention to detail
Communication
Goals and performance
Client relationship management
Sales tracking
Sales driven
Languages
Spanish
Native or Bilingual
Accomplishments
Bilingual Proficiency Certification- Spanish/English
Timeline
Sales Associate Supervisor
Steve Madden
01.2025 - Current
Master of Arts - Elementary Education
Oxnard College
High School Diploma -
Channel Islands Highschool