Dixie Britton
Waterbury,CT
Summary
Reliable Shift Leader with 20 plus years in the food service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Formally ServSafe Certified.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Shift Leader
Dunkin Donuts
04.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Cashier
Ideal Meat Market
03.2013 - 03.2014
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Restaurant Waitress
Olive Garden Restaurant
01.2013 - 06.2013
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Restaurant Waitress
Wooster Pizza
01.2000 - 01.2013
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
Education
Associate of Arts - Culinary Fine Arts
Lincoln Culinary Institute
Shelton, CT06.2011
Skills
- Flexible Schedule
- Team Leadership
- Team Supervision
- Cash Handling
- Client Support
- Strong Verbal and Written Communication
- Positive Attitude
Certification
ServSafe Certification
Timeline
Shift Leader
Dunkin Donuts
04.2022 - Current
Cashier
Ideal Meat Market
03.2013 - 03.2014
Restaurant Waitress
Olive Garden Restaurant
01.2013 - 06.2013
Restaurant Waitress
Wooster Pizza
01.2000 - 01.2013
Associate of Arts - Culinary Fine Arts
Lincoln Culinary Institute