DIXIE FLOYD
LEBANON,Tennessee
Summary
Skilled Certified Peer Support Specialist with a proven track record at Evolve/Bradford, enhancing mental health outcomes through effective peer advocacy and motivational interviewing. Demonstrated leadership in developing personalized wellness plans and fostering strong client rapport. Excelled in interdisciplinary collaboration, significantly improving care quality by integrating peer insights and self-care techniques.
Overview
14
14
years of professional experience
Work History
Certified Peer Support Specialist
Evolve/Bradford
12.2022 - Current
- Maintained accurate records of client interactions according to organizational guidelines, protecting confidentiality while ensuring thorough documentation for continuity of care purposes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans based on clients'' individual strengths, needs, and preferences.
- Assisted clients in developing and maintaining personalized wellness plans, guiding them in setting achievable goals for improved mental health outcomes.
- Enhanced client recovery by providing emotional and practical support in both group and one-on-one settings.
- Developed strong rapport with clients, fostering a trusting environment to encourage open communication about personal challenges and goals.
- Improved the quality of care for clients by actively participating in treatment planning meetings and offering insights from a peer perspective.
Recovery Coach
Journey Pure
07.2015 - 12.2019
- Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
- Mentored new Recovery Coaches, sharing best practices and contributing to their professional development.
- Gathered information about useful resources and helped coordinate referrals.
- Facilitated connections between clients and peer support groups, fostering a strong network for continued success posttreatment.
- Empowered clients to set and achieve realistic goals through guided goal-setting sessions and progress monitoring.
Behavioral Health Technician
Buffalo Valley Inc
11.2010 - 03.2014
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
Education
GED -
Motlow College
Tullahoma, TN06-2005
Skills
- Peer advocacy
- Mental health awareness
- Self-care techniques
- Stress reduction
- Relapse prevention
- Resource navigation
- Recovery planning
- Substance abuse
- Leadership skills
- Planning skills
- Motivational interviewing
Timeline
Certified Peer Support Specialist
Evolve/Bradford
12.2022 - Current
Recovery Coach
Journey Pure
07.2015 - 12.2019
Behavioral Health Technician
Buffalo Valley Inc
11.2010 - 03.2014
GED -
Motlow College
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